Account Executive
Employment Information
Job Description
Account Executive managing, renewing, and growing an existing portfolio of clients in Higher Education sales at Meazure Learning. A consultative sales approach to understand prospects’ business and drive results.
Responsibilities:
- Establish strong client relationships and grow our business through increased volumes, cross-sell other Meazure Learning products & services, or add additional tests or divisions.
- Team with Client Success team to ensure high customer satisfaction and maximize renewals.
- Generate demand by assisting clients to identify current needs, and then effectively articulate how Meazure Learning can add value through our services, solutions and partnerships.
- Serve as a trusted & consultative strategic advisor with our clients.
- Conduct ongoing status calls and account reviews to deliver insights to client executives.
- Leverage Meazure Learning’s sales tools and methodology to effectively manage accounts, opportunities, and pipeline.
- Be accountable for maintaining, reporting and measuring data through Salesforce.com.
- Develop a positive client relationship by overseeing client requests, addressing issues, resolving escalations and providing appropriate internal communications.
- Drive client satisfaction throughout the entire lifecycle of the clients’ buying process by tailoring the experience and taking ownership of the sales process.
- Build trust, credibility, and long-term relationships by developing client advocates who support Meazure Learning.
- Develop account and opportunity plans.
- Negotiate between internal stakeholders to achieve an optimal outcome for the client and company.
- Collaborate across internal teams to resolve escalations, identify trends, or recommend efficiencies to enhance the client relationship.
- Promote company image, brand through marketing and thought leadership.
- Meet and exceed annual sales quota and retention target.
- Up to 25% travel including client meetings and conferences.
Requirements:
- Proven experience in a Sales or Account Management role.
- Experience with Challenger sales methodology a plus.
- Experience with Salesforce and other sales productivity tools (such as Gong, LinkedIn Navigator).
- Experience with sales methodologies (such as Challenger, MEDDPICC, Miller Heiman Strategic Selling, SNAP, SPIN).
- Challenger experience is a plus.
- Ability to flourish in a fast-paced and rapidly changing environment.
- Proven track record and demonstrated success selling and consulting on solution platforms / SaaS / or in Ed Tech.
- Experience in assessment industry and higher education a plus.
- Intellectually curious with the ability of understanding how to create value for a client.
- Outstanding relationship and rapport building abilities.
- Strong leadership skills.
- Takes ownership and accountability.
- Ability to have tough conversations, both internally and externally.
- Ability to multi-task, prioritize, and balance time across clients, multiple partner relationships and internal initiatives daily while maintaining a profound attention to detail.
- Excellent communicator with the ability to interact at all levels of an organization.
- Strong business acumen, problem-solving skills, and strategic foresight.
- Grit, perseverance, and a strong desire to drive impact.
Benefits:
- Competitive Salary
- Sales Incentive Plan
- Exceptional Benefits: 401(k) plan with company matching & immediate vesting schedule (100% of the 1st 3% and 50% of the next 2%)
- BCBS Health, Dental, & Vision Insurance with generous employer funding for employees and dependents
- Generous flexible time off approach
- Professional development
- Remote and hybrid first organization
- Great working environment with a team of exceptional people
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