Benefits Specialist
Employment Information
Job Description
Benefits Specialist assisting with the administration of Benefits Programs for LifeStance Health. Managing employee inquiries and supporting benefits enrollments for mental health service provider.
Responsibilities:
- Manage the benefits inbox and respond to employee inquiries regarding benefit enrollments, life events, escalations, and general questions.
- Verifies accuracy of all benefits enrollments and reporting in HRIS (Workday) to provide vendors with accurate eligibility information.
- Interact with employees to resolve issues with a high degree of confidentiality, empathy, and customer service.
- Assist with annual Open Enrollment, responding to employee inquiries and participate in information sessions.
- Expand and improve benefits employee reference materials including knowledgebase articles, sites, guides, and targeted communications.
- Accurately track leaves and distribute time-sensitive notices and correspondence to team members as needed.
- Conduct the benefits orientations for all newly hired legal and administrative staff including updates to the presentation materials to ensure accuracy.
- Communicate with employees and managers on matters relating to LOA policies and procedures.
- Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes, employee contributions, hardship withdrawals, loans, and eligibility.
- Runs reports and processes files for 401k eligibility, and contributions.
- Assists in annual 401k audit process.
Requirements:
- Bachelor’s Degree
- 3+ years of work experience in a Benefits or HR role (i.e., Benefits Analyst, Benefits Specialist, Benefits Coordinator, HR Administrator, etc.)
- Must have strong technical skills including Excel, Work, Outlook, and internet proficiency
- Accuracy, confidentiality, and attention to detail are critical in this position.
- Qualified candidates must be legally authorized to be employed in the United States.
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
Benefits:
- medical
- dental
- vision
- AD&D
- short and long-term disability
- life insurance
- 401k retirement savings with employer match
- paid parental leave
- paid time off
- holiday pay
- Employee Assistance Program
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