Business Process Improvement Coordinator
Employment Information
Job Description
Business Process Improvement Coordinator supporting contract and pricing decisions through data analysis. Collaborating with teams to enhance operational performance across order to cash workstream.
Responsibilities:
- Conducting root cause analysis and interpreting data to support contract and pricing decisions.
- Ensures accuracy, identifies trends, and drives strategic improvements across pricing operations.
- Administers, extends, and negotiates standard and non-standard contracts.
- Conducts complex capital and service proposal preparation and contract administration activities to provide for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications.
- Prepares quotes, programs, processes specifications, progress, and other reports for leadership and marketing in a timely manner.
- Provides guidance to the sales team of contractual obligations; compiles and analyzes data and maintains historical information.
- Actively collaborate with internal stakeholders, facilitating communication and coordination.
- Assist and drive internal transformation and improvement initiatives on process, reporting, and tools that help deliver operational excellence for the sales team.
- Participate on internal calls with the field to discuss customer’s goals and assist in creating solutions regarding capital and service opportunities.
- Monitor contract performance and ensure timely renewals and amendments.
- Communicates with internal and external customers.
- May provide training to field partners and other employees within job area.
Requirements:
- Requires a minimum of 6 years of relevant experience.
- Requires advanced practical knowledge within a specific discipline typically gained through extensive work experience and/or education.
- Smartsheet, Excel and PowerPoint skills
- Previous experience with SAP, PowerBI, and Salesforce
- Experience working in large, global, highly-matrixed organizational structure.
- Ability to work in a fast-paced environment with high-attention to detail.
- Familiarity with Medtronic policies and programs.
- Experience in the medical device industry.
- Knowledge of contract law.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
Benefits:
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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