CEO, AI Services
Employment Information
Job Description
As CEO of AI Services at Toptal, lead innovative AI-driven initiatives and ensure operational excellence across teams.
Responsibilities:
- Own the vision, strategy, and execution plan for Toptal’s AI Services, including all AI-driven Service offerings.
- Define the organizational structure and leadership model for the AI Services teams, ensuring the right roles and capabilities are in place.
- Provide hands-on operational leadership, bringing rigor, consistency, and clear accountability to all AI Service lines and functions.
- Translate high-level AI Services strategy and business objectives into detailed operational roadmaps for all areas of responsibility.
- Establish scalable AI Services processes and systems to ensure delivery excellence, efficiency, and client satisfaction at scale.
- Partner cross-functionally with Product, Engineering, Marketing, Finance, and Legal to execute on strategic priorities and company-wide AI Services initiatives.
- Drive a high-performance culture across all functions and businesses, while ensuring we are tightly aligned to support evolving business needs.
Requirements:
- Bachelor’s degree is required. Master’s degree in Engineering, Computer Science, Business, or a related field preferred.
- 10+ years of progressive leadership experience in scaling complex AI, technology or service organizations and multiple business units, ideally within technology-driven environments.
- Proven track record of successfully leading multi-service or AI-driven initiatives with accountability for P&L, growth, and operational excellence.
- Demonstrated ability to develop and execute scalable AI strategies and operational frameworks that drive efficiency, client satisfaction, and sustainable growth.
- Experience at a technology, AI, or hyper-growth company is strongly preferred.
- Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience is preferred but not required.
- Exceptional strategic thinking and problem-solving skills, with the ability to make data-driven decisions in ambiguous environments.
- Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, including executives and clients.
- Experience driving cross-functional collaboration and alignment across Product, Engineering, sales, marketing, delivery, and support functions.
- Excellent organization skills and detail-oriented. You are hyper-organized, know how to work efficiently, and prioritize execution, as well as mentor others to do the same.
- Adaptable. Comfortable managing changing priorities, learning new skills, and building consensus across varied senior stakeholder groups.
- Ownership. You are a dependable leader who takes responsibility for your success as well as the success of the entire AI organization.
- Quality. You take pride in everything you deliver as a reflection of yourself.
- Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
- Willingness to travel to meet with clients, team members, and stakeholders.
- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Paid time off
- Professional development
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