Client Account Manager
Employment Information
Job Description
Account Manager acting as the primary communication bridge between clients and internal teams. Managing client requests and translating them into actionable tasks in a digital marketing agency.
Responsibilities:
- Act as the main liaison between clients and internal teams.
- Request and collect necessary information, assets, and approvals from clients.
- Provide clear direction and actionable guidance to internal teams based on client needs.
- Set and manage internal task priorities in alignment with client expectations and deadlines.
- Ensure that all stakeholders are informed of project progress, changes, and next steps.
- Monitor timelines and deliverables to help keep projects on track.
- Identify and escalate potential risks, bottlenecks, or misalignments early.
Requirements:
- Proven experience in account management, project coordination, or a similar client-facing role.
- Strong communication and organizational skills with the ability to manage multiple priorities.
- Excellent attention to detail and ability to translate client requests into clear action plans.
- Collaborative mindset and ability to work effectively with cross-functional teams.
- Strong problem-solving skills
- Comfortable operating in a fast-paced, deadline-driven environment.
- Experience with paid social channels, including Meta, TikTok, YouTube and LinkedIn
Benefits:
- 100% REMOTE
- $50 birthday bonus
- $200 testimonial bonus
- $300 tenure bonus every 6 months
- $500 entry monthly raffle
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