Client Success Manager
Employment Information
Job Description
Client Success Manager responsible for developing engagement strategy and executing revenue growth plans at Crossover Health. Collaborating with account management and marketing teams to enhance the client experience.
Responsibilities:
- Partners with Associate Principal or Senior Client Success Manager to leverage Account Management systems
- Consults with client on planning, execution and analysis of tailored engagement strategies and tactics
- Develops and executes against path to achieving/exceeding revenue targets as related to member engagement
- Completes client discovery and expectation setting around engagement activities
- Leads client engagement initiatives
Requirements:
- 3+ years of client success, marketing and member experience
- Bachelor’s degree in a relevant discipline
- Experience in consumer health technology, ideal
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short- and Long-Term Disability
- Life Insurance
- Paid Time Off
- 401K
Related Jobs
Customer Success Coordinator
ScaleSource
Customer Success & Operations Coordinator providing operational support and customer service in a remote setting. Managing tasks from customer interactions to project coordination effectively.
Senior Enterprise Customer Success Manager, Bilingual – Spanish
SafetyCulture
Senior Customer Success Manager responsible for strategic partnerships with Enterprise customers at SafetyCulture. Helping clients maximize value and drive business success through tailored solutions.
Client Success Manager
Vital
Client Success Manager at Vital improving healthcare and patient care experiences through client relationships and strategic partnerships.
Strategic AI Customer Success Manager – EdTech
TechSmart
Strategic AI Customer Success Manager collaborating with K-12 districts for AI-enhanced program success. Focused on lifecycle management, communication, and program implementation to drive educational outcomes.
Senior Customer Success Manager, Public Sector
Summer
Senior Customer Success Manager managing large government clients at Summer. Driving product adoption and client retention while supporting public servants with student debt solutions.
Customer Success Manager
BlastPoint
Customer Success Manager at BlastPoint championing client relationships and maximizing platform value. Responsible for driving adoption and facilitating growth for customer accounts through strategic partnerships.
Customer Success Manager
Yelp
Customer Success Manager providing excellent service to RepairPal Certified shop customers. Driving customer retention and supporting the long-term growth of our shop customers.
Customer Success Manager
Karbon
Customer Success Manager at Karbon managing client relationships and driving value through consultative advice and project leadership. Ensuring customer satisfaction and retention with product expertise.
Associate, Retention & CRM
Underdog Fantasy
Retention & CRM Associate driving customer retention campaigns at Underdog Sports. Building and launching customer communication campaigns across various channels.
Junior Customer Success Manager
Donorbox
Junior Customer Success Manager engaging mid-tier customers and new CRM signups at Donorbox. Fostering customer relationships through onboarding, education, and proactive outreach.
Customer Success Coordinator, French/English, SaaS/IoT, Sales Support
Keycafe
Customer Success Coordinator enhancing client relationships through onboarding and support at Keycafe, driving growth in SaaS/IoT markets. Proactively identify upsell opportunities while collaborating with various teams to ensure success.
Client Success Manager
GKA
Client Success Manager specializing in client relations at a global growth agency. Delivering impactful digital strategies and coordinating projects in a fast-paced environment.
HubSpot CRM Administrator, WordPress Web Ops Specialist
DevSavant
HubSpot CRM Administrator and WordPress Web Ops Specialist at DevSavant. Responsible for CRM management and web operations to enhance marketing efficiency.
Customer Success Manager – SaaS, Corporate Hospitality
Sponsorworks
Customer Success Manager managing onboarding for a SaaS platform in corporate hospitality. Ensuring customer satisfaction and using digital tools for effective implementations.
Customer Engagement Specialist
DIU Computer & Programming Club
Customer Engagement Specialist providing support for TypingClub and other edclub products. Collaborating with users and teams to enhance the customer experience.
Customer Success Manager
Aptem
Customer Success Manager managing post-sales journey for existing customers at remote-first start-up. Fostering customer relationships and driving product adoption in a dynamic environment.
Customer Success Administrator
Adventus
Customer Success Administrator at Adventus providing comprehensive support to the Customer Success team. Tracking customer lifecycle and facilitating cross-departmental collaboration.
Customer Success Administrator
Adventus
Customer Success Administrator providing support to the Customer Success Business Unit at Adventus. Assisting onboarding and administrative tasks to enhance customer experience and satisfaction.
Customer Success Specialist – EMEA
SecurityScorecard
Customer Success Specialist focused on driving impact across a large customer segment for cybersecurity ratings in EMEA. Empowering customers for self-sufficient use of SecurityScorecard's platform.
Customer Success Specialist – Asia
SecurityScorecard
Customer Success Specialist driving outcomes and value for clients at SecurityScorecard, leveraging tools for customer insights and engagement.