Collections Specialist
Employment Information
Job Description
Collections Specialist at BCA Financial Services providing exceptional customer service and assisting with account resolutions for clients. Involves handling high volumes of calls.
Responsibilities:
- Provide exceptional customer service to clients
- Assist with account resolutions
- Handle inbound and outbound calls
- Meet individual metrics using computer programs
Requirements:
- Detail-oriented
- Fast-paced environment
- Exceptional customer service
- Ability to handle high volumes of calls
- Technical requirements for remote work: quiet workspace, high-speed internet
Benefits:
- $17/HR with monthly bonus opportunities
- Monday through Friday schedule
- Medical, GAP, Dental, Vision, and Voluntary Life insurance
- 401k with a company match
- Paid time off and Paid holidays
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