Contracts & Compliance Manager
Employment Information
Job Description
Regulatory & Contract Compliance Manager ensuring compliance with telecom regulations for ITMC and 101VOICE. Managing contracts, regulatory filings, and relationships with key agencies.
Responsibilities:
- Prepare and submit all required FCC and CPUC filings, including Form 499Q, 499A, and 477
- Coordinate Access Line Reporting for CPUC and TUFF and ensure regulatory fee accuracy
- Oversee relationships with third-party compliance and tax partners, including escrow management and fee remittances
- Monitor regulatory law updates related to UCaaS, VoIP, and telecom services, and translate them into internal policies or customer communications
- Produce detailed monthly and quarterly telecom tax and regulatory fee reports using billing system data
- Develop pivot tables and analytical summaries for tax classification, fee trending, and variance reporting
- Collaborate with accounting, executive, and CPA teams to ensure synchronized reporting and financial accuracy
- File reports with GSA, CMAS, TIPS, and other Joint Powers Authority (JPA) organizations as required
- Review and interpret customer, vendor, and partner contracts to ensure compliance, clarity, and protection of company interests
- Draft and revise Sales Agent and Partner Agreements, addenda, and related attachments
- Participate in customer and partner meetings for government and education sector contracts (e.g., GSA, TIPS, NASPO, OMNIA, CMAS, SPURR, MICTA)
- Coordinate with insurance providers to verify and meet insurance and indemnity requirements
- Maintain a centralized contract repository and track key renewal and amendment milestones
- Recommend risk mitigation strategies and propose improvements to standard contract templates
- Manage employee records and compliance within Gusto (payroll, benefits, I-9, and time-off)
- Update and distribute Employee Handbooks, internal policies, and compliance notices
- Communicate and implement changes related to labor, payroll, or benefits regulations
- Oversee updates to online Terms of Service, Privacy Policies, and compliance statements
- Support periodic internal audits to ensure HR and contract compliance integrity
Requirements:
- Bachelor’s degree in Business Administration, Finance, Legal Studies, or related field
- 5+ years of experience in telecom, UCaaS, or technology compliance and contract management
- Strong understanding of FCC and CPUC regulations, telecom taxation, and filing procedures
- Demonstrated experience in reviewing and negotiating contracts and regulatory documents
- Familiarity with systems such as OneBill, Gusto, and CRM/ERP tools (e.g., HubSpot, QuickBooks, or similar)
- Exceptional analytical, written, and verbal communication skills
Benefits:
- health insurance
- 401(k) matching
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