Customer Portfolio Manager – Power Outage Management
Employment Information
Job Description
Customer Portfolio Manager for Gas Power at GE Vernova, managing customer relationships and overseeing outage planning. Developing communication strategies and leading warranty considerations for clients.
Responsibilities:
- Serve as a liaison between internal/external organizations and your assigned customer(s)
- Own the customer relationship and customer communication
- Develop and own site customer communication plan
- Coordinate and facilitate regular "Customer meetings"
- Oversee Gas Power warranty and applicable commercial considerations
- Be responsible for developing outage scope
- Plan outage/non-outage parts including requests for quotes
- Provide leadership in owning and driving all emergent/forced outage matters
Requirements:
- Bachelor’s Degree from an accredited University (OR an Associates degree from a college or 7 years of experience in a power generation industry)
- Minimum of 7+ years of Outage Management with Technical Field knowledge of Heavy Duty Gas Turbine/and or Steam Power Equipment experience
- Exceptional communication skills
- Advanced knowledge in Microsoft tools such as Excel and PowerPoint
Benefits:
- Healthcare benefits include medical, dental, vision, and prescription drug coverage
- Access to a Health Coach
- 24/7 nurse-based resource
- Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services
- Retirement benefits include the GE Retirement Savings Plan
- Tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- Access to Fidelity resources and planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability insurance
- Life insurance
- Paid time-off for vacation or illness
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