Data Center Engineer III
Employment Information
Job Description
Data Center Engineer leading complex hardware installations and maintenance for data center operations. Responsible for managing installations, documentation, and customer communications.
Responsibilities:
- Lead the installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations
- Confirm and label devices, rack and cables
- Work in a standard ticketing system, providing clear, timely, and appropriate customer communications
- Work under the direction of Site Operations Supervisor and/or Operations Manager and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work
- Take leadership role in installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center
- Other duties as required
Requirements:
- High school diploma or general education degree (GED)
- 8+ years’ related experience and/or training; or equivalent combination of education and experience
- Manages multiple tasks and deadlines
- Networks with key contacts outside own area of expertise
- Determines methods and procedures on new assignments and may coordinate activities of other personnel
- Excellent verbal and written communication skills in English
- Ability to respond to any On-Call request within 1 hour, while on-call
- Experience cabling systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards
- Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber
- Strong organization skills
- Working knowledge of computer hardware
- Understanding of networking components and infrastructures
- Knowledge of copper and fiber testers
- Excellent troubleshooting skills
- Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)
- Experience with cable management and knowledge of how to run fiber and copper in a data center
- Hands on experience in electrical, HVAC, and data center infrastructures
- Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)
- Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.
- Ability to learn new software
- Working knowledge of networking components and infrastructures, including Wi-Fi
- Must provide own transportation to work locations
Benefits:
- Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
- Dental provided through Cigna (DPPO & DHMO options)
- Nationwide Vision provided through VSP
- Flexible Spending Account for Health & Dependent Care
- Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
- Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
- Corporate Wellness Program
- Employee Assistance Program
- Wellness Days
- 401k Plan
- Basic Life, Accidental Life, Supplemental Life Insurance
- Short Term & Long Term Disability
- Critical Illness, Critical Hospital, and Voluntary Accident Insurance
- Tuition Reimbursement (available 6 months after start date, capped)
- Paid Time Off (accrued and prorated, maximum of 120 hours annually)
- Paid Holidays
- Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
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