Director of Central Operations
Employment Information
Job Description
Director of Central Operations at Newmedica specializing in operational systems and efficiency in healthcare services. Leading strategic initiatives for patient care and team development.
Responsibilities:
- Lead the delivery and development of our operational systems and support we give to our services.
- Continually improve the operational support regarding referral management, operational systems and process improvement.
- Engage with OJV Partner stakeholders to seek feedback and explore solutions to enhance Newmedica’s system and process capability.
- Work in partnership with IT to identify cost-effective solutions.
- Accountable for the development and implementation of Newmedica’s operational annual plan.
- Lead the cross-functional steering group to manage the programme’s risks, issues and change delivery/implementation.
- Ensure that the clinical safety process is operating.
- Look forward and anticipate changes within the healthcare market and growth in the business.
- Develop and deliver the communication strategy and plan.
- Champion the use of AI/automation in all teams.
Requirements:
- Degree level or equivalent experience and evidence of ongoing development
- Healthcare experience – either NHS or private/independent sector experience
- Proven successful track record of operational leadership.
- Proven experience of implementing successful change initiatives in complex multi-site organisations.
- Proven experience of identifying and delivering performance enhancing initiatives
- Skilled at managing operational incidents – calmly assessing the risk, the issue, brainstorming solutions and communicating clearly.
- Proven successful track record of coaching, managing and developing teams to obtain results
- Experience addressing different audiences across multiple mediums and platforms
- Experienced at managing multiple projects with multiple stakeholders.
- A high level of interpersonal skills with the ability to build strategic working relationships with a diverse range of people.
- Strong patient service focus.
Benefits:
- Annual car allowance of £9,000
- A company bonus of up to 25%, based on company performance and personal objectives
- Profit share scheme
- 25 days annual leave including 1 day birthday leave, plus bank holidays
- A company pension scheme
- Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service, private medical insurance, private dental care, health care scheme, death in service cover of 4 x salary, an opportunity to sign up to a tax-free cycle to work, and a retail/technology discount scheme.
- An environment where your learning and development is supported through a range of various learning tools and courses.
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