Dutch Speaking Customer Success Specialist
Employment Information
Job Description
Dutch Speaking Customer Success Specialist supporting Dutch-speaking clients with expert guidance and relationship management. Engaging with customers to enhance satisfaction and loyalty through tailored solutions.
Responsibilities:
- Be the main point of contact for Dutch-speaking customers, addressing inquiries and resolving issues promptly and effectively.
- Develop and maintain strong relationships with clients, understanding their unique needs and objectives.
- Gather and analyze customer feedback to provide actionable insights for service improvement.
- Work collaboratively with cross-functional teams to optimize the customer experience.
- Stay updated on our products and industry trends to provide knowledgeable support.
Requirements:
- Fluency in Dutch is required; proficiency in English is a plus. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
- Previous experience in customer success, account management, or a related role is preferred.
- Excellent communication skills and the ability to foster strong client relationships.
- Strong analytical skills and a proactive approach to problem-solving.
- Ability to manage multiple client accounts and prioritize tasks effectively.
- A commitment to customer satisfaction and a genuine desire to help clients succeed.
- A positive attitude and enthusiasm for enhancing the customer experience!
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
- Free Greek Lessons, discounts and other perks
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