Head of Paid Media
Employment Information
Job Description
Senior leadership role in a performance marketing agency for hospitality and leisure brands. Managing a team of account managers to enhance client success and performance.
Responsibilities:
- Lead performance, communication, and client success across active accounts.
- Manage a team of 8 account managers, ensuring structure, clarity and high delivery standards.
- Be included in all client conversational channels and email threads, providing senior leadership and support.
- Attend all bi-weekly client calls alongside account managers.
- Provide proactive check-ins with clients multiple times per week.
- Oversee strategy, campaign direction, and creative recommendations.
- Troubleshoot performance dips and create clear action plans.
- Support account managers with testing, optimisation and creative ideation.
- Ensure weekly reporting is on-time, narrative-driven, and valuable to clients.
- Jump into ad accounts when needed (emergencies, escalations, holiday cover).
- Hold weekly 1:1s with account managers and lead a weekly team performance call.
- Join regular sync calls with the Founder for alignment, leadership and planning.
Requirements:
- 5+ years experience managing paid media campaigns (Meta, TikTok, Google).
- Proven ability to lead teams and develop talent.
- Senior-level communication skills — clear, confident and client-facing.
- Strategic thinker with creative instincts and strong problem-solving ability.
- Experience working in fast-paced agency environments.
- Ability to turn data into insights, and insights into action.
- Warmth, emotional intelligence, and a human-first approach.
- Calm under pressure and proactive when things change fast.
- Highly organised, structured and reliable.
Benefits:
- Competitive payment terms (based on experience).
- Fully remote with flexible hours (must be available for required calls).
- Work with some of the most exciting hospitality & leisure brands in the World.
- A high-performance, supportive team that values results and innovation.
- Ongoing training, growth, and the freedom to bring your ideas to life.
- A role where your leadership genuinely shapes the agency.
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