Insurance Licensing Coordinator
Employment Information
Job Description
Insurance Licensing Coordinator supporting onboarding and compliance in the insurance industry remotely. Handling U.S. licensing operations with a focus on cross-functional collaboration and compliance.
Responsibilities:
- Build and maintain strong relationships with internal and external stakeholders
- Resolve licensing issues for new agents, agencies, and broker-dealers
- Collaborate with internal teams to ensure consistent and high-quality service delivery
- Analyze licensing data to generate actionable insights and identify trends
- Recommend and implement process improvements
- Ensure all licensing activities are compliant with applicable U.S. state and federal regulations
- Liaise with carriers and regulatory bodies to resolve discrepancies
- Support digitization and automation of licensing and onboarding workflows
- Participate in user acceptance testing and continuous improvement initiatives
- Stay informed about regulatory and industry changes
- Deliver high-quality customer service and resolve inquiries in a timely manner
Requirements:
- Post-secondary education or equivalent professional experience
- Industry certifications such as LOMA or ALMI preferred
- Experience in audit, compliance, or market conduct examinations
- Familiarity with U.S. state insurance department requirements
- Proficiency in Microsoft Office Suite
- Technical aptitude, including experience with licensing platforms such as Salesforce
- Current knowledge of industry-specific regulations is an asset
- Strong analytical and problem-solving skills
- Excellent communication and customer service abilities
- Exceptional organizational skills and attention to detail
- Ability to adapt to changing priorities and work under pressure
- Comfortable working independently in a remote environment
Benefits:
- 12-month contract (maternity leave coverage)
- Full-time position: 37.5 hours per week
- Schedule: Monday to Friday, 9:00 AM – 5:00 PM Eastern Standard Time (EST)
- Location: Fully remote
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