Junior Ad Operations Strategist
Employment Information
Job Description
Ad Operations Specialist at Knorex working closely with sales and clients on campaign strategies. Coordination of technical delivery and support for clients on the XPO platform.
Responsibilities:
- Work with clients to identify requirements. Develop a critical understanding of clients' and partners' business and their objectives;
- Manage the overall expectation, needs and progress of the assigned clients' accounts;
- Assist in customers’ understanding of the XPO platform;
- Participate in cross-functional collaboration for customer and sales support;
- Coordinate work plan closely with the client, operational and technical teams to ensure successful and timely campaign delivery;
- Coordinate with our sales team to review results and new strategy proposals with clients for the next campaigns, and to provide timely feedback;
- Prioritize tasks to meet multiple deadlines;
Requirements:
- 1 year to 3 years of working experience in digital media and/or IT preferred;
- Good Command on Ex cel and Advance Excel
- Passionate about and have a good understanding/appreciation of the Web, technology, media and advertising field;
- Strong commitment to quality customer service with good interpersonal skills, initiative and prompt follow-through;
- Able to learn and operate software tools.
- Creative, and analytical in understanding customers' needs to deliver them satisfying solutions;
- Able to prioritize and handle multiple tasks allocated;
- Able to work under pressure in a dynamic and fast-paced environment;
- Good knowledge and interest in the latest industry trends, technology solutions and best practices;
- Good command of written and communication in English;
- Possess at least a Diploma in any field, preferably in media, mass communication or IT related.
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