Junior IT Technician, Student
Employment Information
Job Description
Junior IT Technician ensuring Prezi's IT infrastructure and support for a remote team. Involves troubleshooting, IT asset management, and implementing AI tools.
Responsibilities:
- Service and support for computers (95% Mac)
- Respond to troubleshooting, service requests and issues through our ticketing system, Slack, and Video communication tools
- Manage and track all IT assets with inventory tracking software
- Provide internal IT service and support on Google Suite
- Internal Prezi Wiki management and content creation
- Provide support and recommendations on best practices for IT maintenance, apps for efficiency, new software & technologies
- Implementing and deploying AI-related tools and integrations
- Learn how AI can benefit Prezi
- Project management to completion
Requirements:
- Good communication and customer service skills
- Good verbal and written English communication skills
- Willingness to learn
- Attention to detail
- Interest in Computer Science
- Get it done attitude
- Experience in IT and IT Security is a big plus.
Benefits:
- Flexible working arrangements
- Professional development opportunities
Similar Jobs
Senior Help Desk Engineer
New Charter Technologies
Senior Help Desk Engineer supporting users by resolving tech issues and maintaining smooth operations in Florida. Collaborating with teams and managing tickets with ConnectWise PSA.
First Level IT Support – m/f/d
Everience Romania
First Level IT Support assisting clients with hardware and software issues. Providing excellent customer service and support for inventory units in Belgium.
Business Unit Manager – Radon Testing
Eurofins
Business Unit Manager for Eurofins Radon leading a team and driving strategic business development. Focus on sales, marketing, and technology across Sweden, Europe, and North America.
Pharmacy Technician – 340B Audit Specialist
House + Home Loans
Pharmacy Technician auditing prescription claims for compliance with the 340B program at CommUnityCare Health Centers. Responsibilities include preparing for audits and recommending findings to pharmacy leadership.
Enterprise Architect
HealthEdge
Enterprise Architect for Ecosystem Implementations leading complex health plan engagements at HealthEdge. Combining deep healthcare payor expertise with technical strategies and mentoring teams.
Bilingual Help Desk, Client Support Specialist
NeoWork
Bilingual Help Desk & Client Support Specialist onboarding US restaurant clients and providing technical support. Role involves problem-solving, multitasking, and fast-paced environment.
Clinical IT Specialist, IVD Experience
Danaher Corporation
Clinical IT Specialist responsible for implementing and configuring Clinical IT solutions for Beckman Coulter Diagnostics. Engaging with customers to ensure satisfaction and successful project completion.
Enterprise Architect – Adobe Practice
Acxiom
Enterprise Architect integrating diverse technologies to meet customer needs while leveraging Acxiom products. Collaborating with stakeholders to manage expectations and drive project success.
Client Audit Specialist
Prime Therapeutics
Client Audit Specialist at Prime Therapeutics managing regulatory and client-initiated audits. Collaborating with stakeholders to ensure compliance and audit success in a remote role.
Technical Customer Support Agent
Experian
Technical Customer Support Agent providing first and second-level support for clients via phone and email. Working with internal resources to identify and resolve client issues.
Provider Audit Specialist
Capital Blue Cross
Provider Audit Specialist conducting audits of hospital charge data and claims. Collaborating with internal teams to recommend improvements and ensure adherence to standards.
Help Desk Technician – IV
General Dynamics Information Technology
Help Desk Technician IV working at GDIT to support IT operations and user requests. Providing troubleshooting and customer service for desktop and laptop systems across platforms.
Enterprise Architect, Business Technology
Candescent
Enterprise Architect at Candescent defining architecture standards and driving innovation in digital banking solutions. Leading complex integrations and mentoring teams within a performance-driven environment.
IT Support Specialist
TechBiz Global
IT Support Specialist providing customer and technical support in a remote role for clients. Handling API integrations and ensuring quality assurance for partner integrations.
IT Support Specialist
Transmit Security
IT Support Specialist providing technical assistance and support for MacOS desktop systems. Responsible for resolving end-user issues and managing support tickets.
Customer Support – Help Desk
Anota AI
Customer Support Representative providing remote support through online chat and access tools in Brazil’s restaurant tech startup. Join a vibrant team with dynamic challenges.
Senior IT Support, Systems Administrator
LMG Security
Senior IT Support & Systems Administrator providing IT support and system administration in a fast-paced, security-focused organization. Collaborating to enhance technology's role in operations.
Patient Portal, IT Help Desk Agent – Level 1
MorganFranklin Consulting
Level 1 Call Center Agent providing 24x7 customer support for healthcare organizations' IT services. Deliver exceptional service and handle issues via calls, remote support, and effective communication.
Senior IT Engineer, Enterprise Applications & Infrastructure
Weedmaps
Senior IT Engineer managing enterprise applications and infrastructure at Weedmaps. Responsible for optimizing IT systems and mentoring junior team members in a remote role.
Interior Designer, Revit Specialist
Pear Tree.
Interior Designer specializing in Revit documentation. Working on residential, commercial, and hospitality projects with a focus on detail and compliance.