Lead Patient Financial Services Representative
Employment Information
Job Description
Leads assigned staff and coordinates patient financial services operations remotely in the United States. Overseeing staff compliance, training, and performance evaluations.
Responsibilities:
- Leads assigned staff in performing activities or tasks relating to patient financial services.
- Leads or coordinates shift operations of assigned activities, resources, and/or associates.
- Serves as a technical or functional resource and performs similar duties with staff.
- Assigns, monitors and reviews progress of work.
- Monitors and reports compliance with policies and/or procedures.
- Oversees and evaluates orientation and training of assigned associates.
- May provide input in the review and evaluation of staff performance.
- Performs the duties of a Patient Financial Services Representative.
- Performs other duties as assigned.
Requirements:
- High School diploma/GED or 10 years of work experience
- Three years' experience
Benefits:
- Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
- Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
- Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members.
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