Lead Product Owner
Employment Information
Job Description
Lead Product Owner responsible for Salesforce configuration and optimization for SafeRide Health. Collaborating across teams to enhance platform capabilities and user experiences.
Responsibilities:
- Serve as SafeRide’s sole Salesforce owner and subject matter expert—accountable for platform strategy, system configuration, automation, and documentation.
- Design and implement clean, maintainable record-triggered Flows, validation rules, and process automations to streamline business operations.
- Translate cross-functional requests into user stories, workflows, and prioritized roadmaps, balancing urgent asks with long-term system integrity.
- Own and optimize Experience Cloud portals for external users, ensuring secure and intuitive user experiences.
- Partner with Strategy, Operations, and Technical teams to scope and implement API-based integrations (REST, webhooks, OAuth).
- Manage platform governance including permission sets, profiles, sandbox strategy, and release cycles—with a focus on performance, uptime, and data integrity.
- Conduct regular org health checks, refactor inefficient Flows, and proactively monitor for system risks.
- Stay current on Salesforce releases and new features—bringing forward ideas to continuously improve platform scalability.
Requirements:
- 5+ years of hands-on Salesforce experience as an Admin, Developer, or hybrid Product Owner
- Deep expertise in record-triggered Flows, Experience Cloud, custom objects, validation rules, Apex code, Lightning App Builder, SOQL, and schema relationships
- Experience configuring external portals, managing complex user permissions, and governing user access securely
- Strong understanding of API integrations and how Salesforce connects to other platforms (authentication, error handling, payloads)
- Proven track record of owning systems end-to-end—from stakeholder intake to build, deployment, and maintenance
- Exceptional written and verbal communication skills—able to explain tradeoffs to technical and non-technical audiences
- Salesforce Administrator or Developer Certification
Benefits:
- Remote with flexible hours
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match
- Generous PTO, paid company holidays, and paid parental leave
- Career growth and development opportunities in a mission-driven organization
Similar Jobs
Director of Product
Digible, Inc
Director of Product leading the development of multifamily marketing technology at Digible. Partnering with the SVP of Product to execute visionary strategies into impactful outcomes.
Product Manager, AI
Wing Assistant
Product Manager leading development of innovative AI products from 0→1 at Wing. Collaborate with CPO in a hands-on startup environment focusing on scalability and product leadership.
Senior Product Manager
LawPay
Senior Product Manager overseeing development of AI tools for personal injury attorneys to enhance productivity. Leading product strategy in a collaborative environment with UX designers and tech leads.
Senior Product Manager
StyleSeat
Senior Product Manager shaping the future of the StyleSeat Pro experience across business management, revenue growth, and client relationships.
Senior Product Manager
MCG Health
Senior Product Manager leading development of healthcare solutions at MCG Health. Focused on clinical decision-making and operational efficiency through innovative products.
Senior Product Manager
Brilliant
Senior Product Manager leading strategic vision and roadmap for client-facing software platform at Brilliant. Collaborating with teams to drive client experience and operational efficiency.
Principal Product Manager, Delinquent Borrower Experience
Upstart
Principal Product Manager leading strategy to assist delinquent borrowers at Upstart. Collaborating with design, engineering, and operations to leverage AI and improve financial outcomes.
Senior Manager, Product Management
HealthEdge
Senior Manager, Product Management at HealthEdge overseeing product strategy execution. Leading a small team in a remote role focused on healthcare digital solutions.
Senior Principal Product Manager
Red Hat
Sr. Principal Product Manager at Red Hat developing internal IT products and services. Leads product strategy and lifecycle management to align with business objectives.
Director of Product, Crypto
Proof Holdings, Inc.
Director of Product focusing on crypto strategy and execution at Proof. Collaborating with partners and teams to drive product development in the crypto ecosystem.
Principal Product Manager
Oportun
Principal Product Manager at Oportun leading innovative product strategy and execution. Driving business growth using Gen AI for best-in-class customer experience.
Senior Product Manager, Loan Marketplace
Figure
Senior Product Manager developing technology and experience for blockchain-first financial services. Driving product lifecycle, enhancing user experience, and collaborating across teams.
Product Manager, Franchisee Backoffice
Grupo Boticário
Product Manager specializing in complex product management strategies for Grupo Boticário's beauty brands. Overseeing product visions and stakeholder relationships to enhance franchise operations.
Product Manager, Specialist I – Franchisee Backoffice
Grupo Boticário
Product Manager leading product discovery, insights, and collaboration at Grupo Boticário. Focusing on actionable data insights and stakeholder alignment in a remote role.
Product Manager Junior – Link de Pagamento
Omie
Product Manager Junior focusing on managing payment links at Omie. Responsible for improving user engagement and conversion metrics through data analysis and client collaboration.
Senior Director of Product Management, Sustainability Management
Workiva
Senior Director leading product management for Workiva's Sustainability Management portfolio. Driving product strategy and team performance across sustainability reporting and carbon management.
Principal Product Manager, Data Platform
Workiva
Principal Product Manager driving end-to-end product vision and strategy for Workiva’s Data Platform. Managing core capabilities, fostering relationships between engineering, design, and business teams.
Solution Owner, Product Manager
Provectus
Solution Owner leading complex project deliveries while managing impactful outcomes for global clients at Provectus. Requires agile methodologies and technical delivery experience.