Manager, Pharmacy Communications
Employment Information
Job Description
Manager of Pharmacy Communications for CVS Health, overseeing pharmacy communication needs across various business lines. Liaising with internal and external teams for effective communication strategies.
Responsibilities:
- Serve as the main liaison and subject matter expert for all pharmacy communication needs for Elevance Health/CarelonRx
- Develop, manage and coordinate the distribution of pharmacy communications on behalf of Elevance Health/CarelonRx across all lines of business
- Manage pharmacy communication requests on behalf of Caremark and/or other Plan Sponsors
- Support the development and maintenance of the Provider Manual and related documents
- Responsible for responding to internal and external audit requests regarding Pharmacy Communications
- Consult with Implementation Management and Plan Sponsors to assess communication needs
- Educate team members and other business partners on Pharmacy Communications
- Develop and implement process changes and quality improvement initiatives in support of enterprise objectives
Requirements:
- 5+ years of experience in Account Management, Project Management, or similar role, preferably working with PBM/Pharmacy Networks or other related items
- 3+ years project management experience preferred
- Excellent writing and communication skills
- Ability to work independently as well as in a cross-functional and multidisciplinary team environment
- Demonstrated organizational and follow-up skills
- Must be able to work efficiently under heavy workload
- Proficient in MS Office applications and experience with project tracking, Salesforce.com and eProject
- Adept at project execution and delivery (planning, delivering, and supporting) skills
- Understanding of pharmacy networks, Retail third party industry knowledge, retail pharmacy operations, and associated impacts to plan sponsors and their members
- Knowledge of and experience working with pharmacy contracts and contract-related documents, state and federal laws, Medicaid and Medicare Part D regulations
- Bachelor's degree in a related field, or an equivalent combination of education and experience may substitute, including other relevant training or professional qualifications.
Benefits:
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
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