Network Support Coordinator
Employment Information
Job Description
Network Support Coordinator overseeing provider network management at Catalight Care Services. Ensuring accurate data entry and providing support to diverse provider inquiries while facilitating orientations and audits.
Responsibilities:
- Oversee and manage data from provider network for entry into Provider Practitioner Management (PPM) System
- Review and analyze data to ensure appropriate information has been provided
- Support providers through the understanding of provider manual
- Organize and lead new provider orientation
- Serve as point of contact for provider inquiries (non-clinical)
- Audit provider records in PPM for quality & accuracy
- Provide support with provider performance data validation
- Organize, schedule, and facilitate provider performance meetings
- Support with provider audits and report notifications
Requirements:
- 2+ years of customer services and provider service experience
- Bachelor’s degree preferred
- Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population
- Proficient in Microsoft Office (Outlook, Word, Excel, etc.), especially Excel
- Excellent verbal and writing communication skills
- Must be highly detail oriented.
Benefits:
- Flexible hours
- Competitive compensation
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