Organizational Change Manager
Employment Information
Job Description
Directing organizational change initiatives to support Centene's healthcare operations. Collaborating with teams to implement various projects and create effective change management strategies.
Responsibilities:
- Direct implementation of large, cross-functional organizational change management initiatives
- Collaborate with senior management to identify and implement varied projects, programs and plans that support achievement of business unit and enterprise goals
- Gather information from senior leadership to understand changes to processes, systems and technologies
- Analyze the impact to employees and create change management strategies and plans to manage the people side of change
- Design and implement actionable organizational change management plans including communication plans, training and coaching plans, sponsor roadmaps, and resistance management plans
- Develop and apply a set of targeted, actionable OCM plans, including communication plan, coaching plan, sponsor roadmap, resistance management plan and training plans ensuring alignment to the department’s objectives
- Drive planning and execution of communication plans to all levels of organization to ensure support, awareness and engagement with change initiatives
- Monitor communication flows to reduce misinformation, analyze feedback, measure effectiveness, and report progress to senior leadership
- Create and manage metric tracking systems to measure utilization and adoption
- Identify and manage resistance by evaluating potential enhancements to technology, training plans, or communication plans and resources
- Recommend and implement corrective action plans
- Conduct readiness assessments, evaluate results, and present findings to stakeholders
- Collaborate with project plans to integrate change management activities within project teams and support project implementation
Requirements:
- Bachelor’s degree in Business Administration or related field or equivalent experience
- Master’s degree preferred
- 3 years of change management experience
- In-depth knowledge of Change Management operations, policies, procedures, standards and existing technology and systems environments
- Project and program management experience
Benefits:
- competitive pay
- health insurance
- 401K
- stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
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