PMS Implementation Consultant

Posted 7ds ago

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Job Description

Daylight PMS Hospitality Implementation Consultant for Shiji delivering hotel technology solutions across the EMEA region. Focus on system implementation, customer training, and operational support.

Responsibilities:

  • To support our Daylight PMS Implementation team, we’re looking for an experienced and dynamic Daylight PMS Hospitality Implementation Consultant.
  • Provide Expert Technical Consultancy to hospitality customers, ensuring smooth implementation and system adoption.
  • Lead Daylight PMS Implementations including installation, configuration, integration, and training—both remotely and onsite.
  • Implement Daylight PMS Interfaces and ensure seamless connectivity with third-party systems.
  • Deploy Meeting & Events and Meridian Experiences SPA Solutions tailored to client operational needs.
  • Configure Systems for Compliance with country-specific legal and fiscal requirements.
  • Analyze Business Requirements and customize solutions to match client-specific workflows.
  • Ensure Multi-User and Service Model Alignment with customer operational processes.
  • Deliver Staff Training on best practices and practical software usage to maximize system value.
  • Oversee Go-Live Activities, providing hands-on support for operational and application queries during the launch phase.
  • Maintain Accurate Project Status Reports and take proactive measures to meet project milestones and goals.
  • Collaborate Internally to share knowledge and provide consultation across teams.

Requirements:

  • Hospitality Background or proven experience in a similar PMS implementation role.
  • Meetings, Events, Groups and SPA Operations Experience is a strong advantage.
  • A genuine passion for the hospitality industry, matching our customers’ dedication to guest service.
  • Fast Learner with the ability to adapt quickly to new technologies, products, and procedures.
  • Thrives in a Dynamic Environment, managing multiple tasks in a fast-paced setting.
  • Ability to quickly master our suite of IT solutions and perform system installations.
  • Strong Ownership Mentality with a professional, “get-it-done” attitude and strong work ethic.
  • Fluent in English; additional languages are a plus.
  • Willingness to Travel as needed across the EMEA region.

Benefits:

  • Exciting job within a creative environment and the opportunity to make a real impact on the business.
  • Grow your experience with web and cloud technologies in a very innovative technology environment.
  • Friendly, motivated and talented multicultural team.
  • Opportunities to grow and develop with Shiji.
  • Training to meet role requirements.

Shiji Group

Hospitality
HospitalitySaaSEntertainment
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