Professional Services Delivery Engineer IV – Citrix, VMWare

Posted 12ds ago

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Job Description

Senior Professional Services Engineer responsible for designing and implementing Citrix solutions. Collaborating with teams to deliver high-quality enterprise virtual desktop infrastructure services.

Responsibilities:

  • Lead the design of scalable, secure, and resilient Citrix XenApp, XenDesktop, and VDI architectures.
  • Develop high-level and low-level designs, implementation plans, test plans, and migration strategies.
  • Execute complex deployments, upgrades, and migrations of Citrix solutions including Delivery Controllers, StoreFront, Workspace app, Provisioning Services (PVS), Machine Creation Services (MCS), NetScaler, and profile management.
  • Lead large-scale customer engagements with ownership of project architecture, technical quality, deliverables, and timelines.
  • Act as the highest-tier escalation point for Citrix and VDI-related issues.
  • Provide expert guidance on best practices, performance optimization, capacity planning, disaster recovery, and operational excellence.
  • Partner with customer leadership teams to translate business needs into technical solutions.
  • Deliver workshops, design sessions, and knowledge-transfer activities.
  • Produce clear documentation, including architecture diagrams, runbooks, operational guides, and executive-level summaries.

Requirements:

  • 10+ years of experience delivering enterprise Citrix XenApp/XenDesktop or VDI-focused projects.
  • Expert-level knowledge of Citrix technologies: Virtual Apps & Desktops, Workspace Environment Management (WEM), Director, NetScaler Gateway, PVS/MCS, StoreFront.
  • Strong experience with Windows Server, Active Directory/GPO, AVD or other cloud VDI solutions, and supporting infrastructure.
  • Advanced troubleshooting skills across Citrix, VDI, networking, storage, and virtualization (VMware Required, OpenStack Desired).
  • Proven experience leading complex enterprise implementations and migrations.
  • Strong communication skills, including experience presenting to technical and executive audiences.

Benefits:

  • Health insurance
  • Retirement plans
  • Paid time off
  • Professional development opportunities

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