Regional IoT Technical Lead
Employment Information
Job Description
Regional Technical Lead responsible for advanced technical leadership in IoT systems. Supporting Smart Building Solutions with a focus on system reliability and operational integrity in India.
Responsibilities:
- Provide advanced technical leadership and operational support for IoT-based Smart Building Solutions.
- Ensure system reliability, compliance, and performance.
- Own the technical performance and operational integrity of all IoT-based systems and devices.
- Provide expert-level diagnostics and support for Azure IoT services.
- Maintain comprehensive knowledge of all deployed solutions, configurations, and dependencies.
- Lead root cause analysis and present investigatory findings.
- Manage and resolve ServiceNow and ICM tickets.
- Maintain and troubleshoot network connectivity, including port configurations.
- Support lifecycle planning, preventative maintenance, and system refresh efforts.
- Create and maintain region-specific technical documentation.
Requirements:
- Bachelor’s degree in Engineering, Computer Science, or a related field.
- 5+ years of experience in IoT systems, smart building technologies, or enterprise technical operations.
- Advanced knowledge of Azure IoT, telemetry systems, and remote diagnostics.
- Strong expertise in network infrastructure, including port/firewall configurations and connectivity protocols.
- Experience with ServiceNow, ICM, and enterprise support tools.
- Proven ability to create and manage technical documentation and knowledge bases.
Benefits:
- Professional development opportunities
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