Relationship Manager II
Employment Information
Job Description
Relationship Manager II at Fifth Third Bank responsible for business development and client relationship management in payments industry. Collaborating with partners to provide tailored financial solutions for clients.
Responsibilities:
- Responsible for profitable business development and monitor the quality of an existing portfolio of companies within the bank’s vertical
- Strong understanding of the payments industry and will focus on growing relationships that utilize the bank’s money movement services and technology
- Ability to lead and coordinate with One Bank partners to create and implement a relationship strategy for assigned clients and prospects
- Meet with customers on a regular basis to enhance the trusted advisor relationship and ensure business needs are being met
- Utilize consultative sales skills, commercial playbook principles and call reporting plans to enhance client experience
- Partner with Credit and on credit requests and adhere to established Portfolio Management guidelines
- Analyze and interpret financial information provided to determine the right questions to ask to decide on the credit request that should be pursued
Requirements:
- Bachelor's or Master’s degree in Business (e.g. Business Administration, Finance, Accounting) or equivalent work experience preferred
- Minimum of 4 years Commercial Banking experience, preferably at least 3 years in a sales role
- Formalized commercial banking training or payments industry experience required
- Ability to structure for moderately complex financial situations
- Proven ability to build new and existing client business translating to increased revenue and provide a positive client experience
- Strong business acumen, to include detailed analysis, review of financial statements and understanding of accounting principles
- Thorough knowledge of Commercial, Treasury Management, and financing options
- Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions
- Ability to build strong "One Bank" internal partnerships to provide holistic solutions for the clients business and personal financial goals
- Communicates with impact to a group -Understands the audience and adjust communication as is appropriate level of detail for the audience; captures and holds the audience attention
- Proven track record of identification and understanding of business issues, problems, and opportunities and the ability to create relevant options for addressing problems/opportunities to achieve desired outcomes
- Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations
- Proven ability to work in a team-based sales environment
- Must be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred
- Regional /local travel
Benefits:
- comprehensive benefits programs designed to support individual needs of employees and their families
- physical, financial, emotional and social well-being
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