Sales Engineer
Employment Information
Job Description
Sales Engineer collaborating with AEs to design solutions and conduct technical discovery. Working in a remote-first environment for a high-growth HR tech startup.
Responsibilities:
- Partner closely with AEs to lead technical discovery, scoping, and product walkthroughs, ensuring a seamless transition from sales to implementation
- Design and demo tailored proof-of-concepts that address real prospect goals — especially in complex, multi-stakeholder sales cycles
- Document key technical decisions and integration requirements — pulling in Product or Implementation where needed — to ensure smooth, high-fidelity handoffs
- Speak confidently about our implementation process — including timelines, workflows, and typical configurations — and help scope Statements of Work (SOWs) for advanced features or integrations
- Collaborate with Product and Integrations to identify feature gaps and scope enhancements, ensuring anything committed in a deal is realistic and well-documented
- You’ll also:
- Be the go-to technical resource for the Sales team — unblocking reps, training them on new features, and building reusable enablement tools and templates that scale your impact
- Support marketing with technical insights and use cases that strengthen campaigns
- Occasionally support technical or security questionnaires when needed
- Help define how Solutions Engineering scales at Pinpoint — setting workflows, guardrails, and playbooks for future hires
- Travel regularly (typically 1–6×/month, depending on deal volume and location) to support strategic deals
Requirements:
- Enterprise pre-sales expert — you’ve supported complex SaaS deals (typically 1,000+ employee customers), blending technical depth with commercial judgment
- Technically curious and credible — you dive into docs, APIs, and data without hesitation; you understand relational databases and systems architecture well enough to design scalable solutions
- Integration-savvy — you can scope bi-directional integrations from public docs and customer input, and build basic workflows using GET, POST, and PATCH (ChatGPT is fair game).
- Confident and concise communicator — you explain PoCs to engineers, sell solutions to execs, and present without fluff or hedging
- Fast-moving and accountable — you do what you say you’ll do, make smart calls in ambiguity, and don’t need hand-holding
- Structured and self-directed — you document as you go and create clarity when others see chaos.
- Clear and direct — you speak up when something doesn’t make sense, challenge assumptions, and bring solutions
- Calm under pressure, high EQ — you manage expectations, read the room, and bring composure when things get messy
- Commercially aware — you understand how your technical recommendations influence deal velocity, customer confidence, and commercial outcomes
- A fast learner — if someone shows you something once, you get it, apply it, and move forward confidently
Benefits:
- We want Pinpoint to be the **best place you’ve ever worked**—somewhere you feel valued, supported, and excited to grow. Here’s what you’ll get:
- 🩺 **Gold-plated healthcare** – The best medical, dental, and optical coverage money can buy. We’ve got you (and your family) covered
- 🏝️ **Unlimited holidays** – Work-life balance matters. Take the time you need to rest, recharge, and enjoy life
- 🧠 **Mental health support** – Unlimited, immediate access to professional counseling through Spill—because your well-being comes first
- 💰 **Retirement matching** – A competitive plan to help you hit your long-term financial goals
- 🌍 **Remote-first culture** – Work where you're most productive. As a remote-first team, we prioritize flexibility and trust
- 📈 **Meaningful equity** – You’re helping build something special, and you should share in its success
- 👶 **Generous parental leave** – Up to 16 weeks of fully paid leave to support new parents
- 📚 **Learning budget** – Annual funds for courses, books, or anything else that fuels your personal and professional growth
- 💻 **Top-of-the-line equipment** – MacBook Pro, 4K monitors, and all the right tools to do your best work
- 🤝 **A team that’s got your back** – Smart, driven, kind people who want you to succeed, our clients to be wowed, and our business to grow
- A detailed overview of our benefits can be found **here****.**
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