Service Delivery Executive, Operations, Quality
Employment Information
Job Description
Advisor for academic medical centers at Vizient, focusing on performance improvement solutions and strategic leadership. Drive engagement and deliver insights for healthcare organizations.
Responsibilities:
- Serve as the primary advisor and provider contact for academic medical centers and large, complex health systems.
- Advise provider strategic leadership in performance improvement solutions for assigned facilities.
- Drive value, maximize engagement, and achieve measurable performance improvement results.
- Interpret, prioritize, and deliver advanced clinical, operational, and utilization insights.
- Support performance improvement strategies for provider organizations and solve problems to increase Vizient engagement.
- Deliver quality and accountability studies, capacity and throughput, quality of patient care, and cost-per-patient-day.
Requirements:
- Relevant degree preferred.
- Advanced degree desired.
- 7 or more years of relevant experience in a healthcare quality and performance improvement role required.
- Experience with operational data and quality improvement to inform strategic recommendations required.
- Experience presenting to hospital providers’ C-suite to support strategic decision-making required.
- Experience working in or with strategy departments desired.
- Knowledge and experience with length of stay, productivity of staff, or overtime and their strategic implications for performance preferred.
- Performance improvement leadership experience preferred.
- Experience working with and interpreting various types of data including clinical, operational, and supply chain desired.
- Certified Professional in Healthcare Quality (CPHQ) preferred.
- Clinical background in an acute care setting preferred.
- Project management experience desired.
- Willingness to travel.
Benefits:
- Vizient has a comprehensive benefits plan!
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