Team Operations and Enablement – 12 months FTC
Employment Information
Job Description
Operations support role for Teams & Education Supergroup at Canva. Empowering creativity and collaboration for every learner with strategic operational excellence.
Responsibilities:
- Driving Operational Cadence & Goal Delivery
- Build and maintain robust operational rhythms for T&E, ensuring our teams have clarity, visibility, and accountability toward delivering our Supergroup and company-level goals.
- Partner with Group Leadership to drive planning, execution and progress tracking across complex, cross-functional initiatives.
- Bring structure to ambiguity by breaking big picture projects into manageable, trackable workstreams.
- Championing Exceptional Communication & Vibes
- Act as the communication conduit across teams, ensuring the right people have the right context at the right time.
- Distill complexity into simple, engaging updates for audiences across all levels — from group-wide messages to leadership briefings.
- Help shape the cultural heartbeat of T&E through consistent positive energy, strong relationships, and exceptional interpersonal leadership.
- Designing & Delivering Events, Rituals & Bonding
- Support leads in designing and delivering impactful onsites, team forums, and other connection rituals.
- Support celebration and connection by supporting our teams to coordinate team bonding, celebrations, milestone recognition and Supergroup-wide moments of magic.
- Oversee relevant budgets and ensure celebrations and cultural initiatives are thoughtful, inclusive and aligned to our values.
- Support with the coordianation of Group/Supergroup level All Hands, Show & Tells and other large scale forums.
- Owning Cross-Functional Programs & Special Initiatives
- Take full ownership of high-impact cross-functional programs that need clarity, momentum, and strong coordination.
- Support leads in building and delivering strategic programs and seasonal initiatives.
- Anticipate emerging friction points and proactively design lightweight solutions, experiments and improvements.
- Celebrating Impact & Telling Our Story
- Track, synthesise and communicate progress and business impact across multiple audiences — from team-level comms to group-wide all-hands.
- Surface wins, celebrate milestones, and help the team feel connected to the goals we’re achieving together.
Requirements:
- You have some experience in enablement, ops, project/program management, ideally within a tech or scale-up environment.
- You excel at operational excellence — rhythms, systems, documentation, workflows and scalable processes are your love language.
- You bring great energy and a great vibe — uplifting those around you and contributing to a positive, collaborative culture.
- You’re excited by the opportunity to leverage AI to automate, optimise and elevate operational impact.
- You are a relationship-building powerhouse, able to establish trust quickly with senior leaders, peers, and cross-functional partners.
- You can bring clarity to ambiguity, making sense of shifting priorities and driving alignment amidst change.
- You have some experience in Organisational Change Management & Communications.
Benefits:
- Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too.
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