UX/UI Researcher
Employment Information
Job Description
Mid-to-Senior UX Researcher at Ruby Labs crafting consumer products. Improving user experience through research, analysis, and design on various platforms.
Responsibilities:
- Conduct competitors & market research to understand user behaviors & flows, pain points, and needs.
- Analyse existing user interfaces and design of our own solutions.
- Utilise tools like Visily or Figma to create wireframes, prototypes, and mockups.
- Develop user personas, customer journey maps, and usability studies to drive data-informed decisions.
- Collaborate closely with product managers, developers, and designers to ensure seamless user experiences.
- Test and validate design concepts through A/B testing, surveys, interviews, and analytics.
- Document research findings and present insights to stakeholders.
- Stay up to date with industry trends and UX best practices to continually refine our approach.
Requirements:
- 2+ years of experience in UX research and UI/UX design.
- Proven ability to thrive in fast-paced environments with frequent changes and rapid iteration cycles.
- Comfortable pushing updates and new features to production regularly and responsibly.
- Strong focus on delivering high-quality user experiences through thoughtful design, usability, and research-backed insights.
- Proficiency in Visily (preferred), Figma, and similar design tools.
- Strong knowledge of user-centered design (UCD), usability principles, and accessibility standards.
- Experience conducting user interviews, surveys, usability testing, and data analysis.
- Experience supporting products from early-stage ideation through scaling to large user bases and significant marketing investment (e.g., 0 to millions in spend within months).
- Ability to translate research insights into actionable recommendations.
- A basic understanding of front-end development (HTML, CSS, JavaScript) is a plus.
- Experience with UI frameworks such as HeroUI.
- Familiarity with A/B testing, heatmaps, and analytics tools (e.g., Google Analytics, Hotjar).
- Experience working in fast-paced startup environments.
- Experience leveraging AI-powered tools (e.g., for prototyping, user testing, or research analysis) to accelerate and enhance design workflows.
- Strong analytical mindset and ability to work with data-driven UX decisions.
- Excellent communication and collaboration skills.
- Portfolio or case studies showcasing past research and wireframe designs.
Benefits:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere.
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