VP, Account Management – Wellness
Employment Information
Job Description
VP of Account Management focusing on enterprise wellness clients, driving revenue growth and ensuring customer retention. Collaborating with senior stakeholders and leading a strategic commercial approach.
Responsibilities:
- Own & Expand Client Relationships – Serve as the lead commercial partner for enterprise wellness clients
- Drive Revenue Growth – Convert 95% of POCs, secure upsells and cross-sells, and contribute to achieving an NRR of 110%+
- Ensure Customer Retention & Success – Retain 95% of enterprise customers by delivering exceptional account management and strategic insights
- Enterprise Contract Management – Independently manage renewals and expansions of $500K+ ARR contracts
- Strategic Leadership – Develop a playbook for commercial strategy within the wellness vertical
- Cross-Team Collaboration – Partner with the Client Performance (CP) team to ensure execution aligns with broader commercial goals
- Data-Driven Storytelling – Own the narrative with senior stakeholders, leveraging performance data to showcase value
Requirements:
- Proven ability to independently renew and expand contracts of $500K+ ARR
- Strong understanding of the wellness landscape is a nice to have
- Proven ability to guide clients through complex performance marketing & omnichannel engagement strategies
- Experience working directly with VP/C-level stakeholders at enterprise customers
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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