Technology is disrupting the insurance industry and agencies need to take the initiative if they want to remain competitive in the upcoming disruption. COVU takes a holistic approach to ensure that the agency thrives by delivering a great customer experience through a combination of technology, real-time service, and sales support. Agency’s book experiences higher retention and more cross-sales leading to higher profitability for its owner(s). Agency producers get more time to prospect and sell to new higher-value customers.