Senior Vice President, Global Client Development Leader
Posted 48ds ago
Employment Information
Job Description
Lead the global Client Development Team at AECOM; advance CAM program and client growth. Hybrid role across NA/Europe near offices.
Responsibilities:
- Senior Vice President, Global Client Development Leader to drive growth, client centricity, strong client relationship and account management, as well as growth-related strategic initiatives.
- Lead the global Client Development Team, report to the enterprise Major Pursuits Leader, and work with global, regional and business line Strategy and Growth leadership.
- Lead and mature the CAM program to enable excellence in client service and growth.
- Hybrid-workplace role that can be located anywhere in North America or Europe near a major AECOM office; remote/virtual with travel as needed.
- Build and maintain relationships with senior executives at global client organizations; expand key relationships; serve as trusted advisor.
- Collaborate with marketing, capture management, commercial, operations, risk, legal, enterprise capabilities, human resources to tailor services; monitor CAM program performance; drive continuous improvement.
- Promote a culture of client-centricity and standardization of best practices for client account management across regions and business lines.
- Lead a diverse team of Strategy and Growth leadership and CAMs, fostering a culture of client centricity, collaboration, and performance excellence.
- Identify, develop, and pursue opportunities for new business and growth within existing global client portfolios, leading high-value pursuits and strategic negotiations.
- Collaborate with other functional areas to ensure delivery of services tailored to client needs.
Requirements:
- BA/BS + Extensive experience (e.g., 15+ years) in management consulting or professional services, with a significant portion in a senior client facing account management role focused on global accounts preferred.
- Experience fostering a client-centric mindset and leading initiatives to enhance customer satisfaction.
- Proven ability to develop and execute successful global account strategies and drive revenue growth in an international context.
- Strong leadership capabilities, with experience managing and motivating diverse teams in a complex, matrixed organization.
- Deep understanding of global business dynamics, cultural differences, and international business practices.
- Exceptional communication, presentation, and negotiation skills, with the ability to influence and build consensus with senior stakeholders.
- Strong business acumen, including analytical and strategic thinking skills, and a data-driven approach to decision-making.
- Proficiency in CRM software (e.g., Salesforce) and analytics tools.
- Willingness and ability to travel internationally as needed.
Benefits:
- medical, dental, vision, life, AD&D, disability benefits
- paid time off, leaves of absences
- voluntary benefits, perks
- flexible work options
- well-being resources
- employee assistance program
- business travel insurance
- service recognition awards
- retirement savings plan
- employee stock purchase plan
