Remote Jobs at Diabolocom

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Diabolocom

AI-Powered Cloud Contact Center Software

Artificial IntelligenceB2BSaaS

For over 20 years, Diabolocom has been transforming how businesses engage with customers. Our cloud-based Contact Center as a Service (CCaaS) solution, powered by proprietary generative AI, delivers exactly what today’s customer service and sales teams need—intelligent automation, enhanced reachability, and actionable insights. From real-time call transcription to satisfaction analysis and next-best-action guidance, our AI Assistant seamlessly integrates into every customer interaction, driving faster resolutions. What sets Diabolocom apart is our native AI for CX combined with full telecom services, creating a unique solution for hyper-customized customer interactions and telephony management. By automating the mundane, your teams can focus on what matters: winning customer loyalty and driving growth. We seamlessly integrate with leading CRMs like Salesforce, Oracle, and Microsoft, giving your teams complete visibility into every conversation and enabling you to accelerate business growth. That’s why industry leaders like Mitsubishi Electric, Nikon, Mantrac Group, and Brinks trust Diabolocom to deliver exceptional customer experiences that set them apart. Our AI-driven platform reduces post-call processing by 97% and slashes churn by 12%. The result? More satisfied customers and a more proactive, agile team. Ready to challenge the norm? Join global brands transforming customer relationships in over 60 countries with Diabolocom. Learn more about Diabolocom: https://www.diabolocom.com/

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21hr

AI QA Automation Engineer

Diabolocom

Join Diabolocom as a QA Automation Engineer in Paris. Contribute to developing AI-driven customer experience solutions while working in a multicultural and fully remote environment.

LinuxPythonTypeScript
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10d

Senior Backend Software Engineer, AI

Diabolocom

Design scalable PHP/Laravel and Python/FastAPI microservices for AI-powered contact center solutions. Collaborate with AI Ops and cross-functional teams to deliver low-latency, tested backend systems.

CloudLaravelMicroservicesPHPPython
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15d

AI Product Owner/Manager

Diabolocom

AI Product Owner shaping AI features for Diabolocom’s contact-center platform. Translate customer needs into product roadmaps and manage delivery.

🇫🇷 France
Full-time
Mid Level
Senior
✅ Product Manager
Cloud