1,212 Remote Customer Support Jobs
Explore top remote customer support jobs and find flexible roles such as on Kickstart Remote. Work from anywhere and advance your career today!
Customer Relations Specialist
Customer Relations Specialist handling customer inquiries, calls, data entry, and administrative support for Acumen’s Medicaid-related operations. Remote role restricted to candidates in Texas or Arizona.
Customer Service Specialist
Customer Service Specialist supporting WEX customers across health, benefits, mobility, and fleet services. Handling inbound inquiries, technical troubleshooting, account maintenance, billing, and Salesforce documentation.
E-Commerce Customer Support Specialist
E-commerce customer support specialist serving Australian home fixtures and trade customers remotely. Managing omnichannel inquiries, orders, claims, supplier coordination, and customer retention.
Provider Education Support Specialist
Provider Education Support Specialist reviewing medical documentation and coding compliance for Ventra Health’s radiology revenue-cycle services. Delivering feedback and trend analysis to improve practitioner documentation.
Support Specialist
Support Specialist helping gamers troubleshoot Wand’s PC game assistance platform. Providing Intercom support, documenting solutions, and escalating technical issues.
Customer Experience Associate, Mental Health
Care Navigator guiding Canadian older adults and caregivers through Sailor Health’s mental health intake process. Coordinating therapist matching and providing compassionate patient support.
Portuguese Speaking Fitbit Products Support Specialist
Portuguese-speaking Fitbit support specialist assisting wearable-device users with setup and troubleshooting. Providing multilingual customer support for Mercier Consultancy Group’s international BPO and recruitment operations.
French Speaking Back Office Gaming Support Specialist
French-speaking gaming support specialist managing back-office operations for Mercier Consultancy Group. Verifying players, resolving account issues, and supporting compliant global gaming platforms.
Ticket Support Specialist
Ticket Support Specialist fulfilling WordPress website requests for Firegang Dental Marketing’s dental clients. Managing images, plugins, WP Engine environments, and high-volume support tickets remotely.
Customer Experience Associate I
Remote customer service associate handling inbound calls and resolving customer issues for Conduent’s mission-critical services. Maintaining records and meeting call center performance goals.
Fin Care Specialist I – Customer Service
Patient billing specialist resolving Cedars-Sinai patient inquiries, payment plans, and collections. Managing hospital revenue-cycle accounts and insurance follow-up remotely.
HR Information Support Specialist
HR Information Support Specialist managing SharePoint content, policy workflows, and knowledge articles. Supporting Amentum's global engineering and technology solutions through HR information governance.
Inside Sales/Customer Service – Emerging/Strategic Accounts
Inside sales representative managing quotes, orders, and relationships for TTM Technologies, a global advanced PCB manufacturer. Supporting aerospace and defense accounts, forecasts, escalations, and business development.
Customer Service Representative
Provider Customer Service Representative helping CVS Health members and healthcare providers resolve benefits and claims issues. Researching inquiries, educating customers, and delivering empathetic remote support.
Bilingual Customer Service Representative
Remote bilingual customer service representative supporting healthcare enrollment customers for TEKsystems. Handling calls, chats, account access, document uploads, and coverage eligibility questions.
Healthcare Customer Service
Healthcare Care Navigator engaging patients, scheduling appointments, and managing referrals for TEKsystems’ healthcare technology client. Documenting care interactions in EMR/CRM systems while maintaining HIPAA-compliant records.
Bilingual Customer Service Representative
Bilingual English/Spanish representative supporting customers by phone and chat for TEKsystems’ business and technology services. Managing accounts, healthcare eligibility, problem resolution, and administrative data entry.
Bilingual Customer Service Representative
Bilingual Spanish customer service representative supporting healthcare enrollment customers remotely. Handling calls, chats, account access, document uploads, and eligibility questions.
SME Computer User Support Specialist
Senior technical support specialist supporting GIS applications, databases, and enterprise systems for Mano Lani LLC. Troubleshooting complex issues and coordinating technology implementations.
Contract Support Specialist – Mid Level
Mid-level contract support specialist supporting the U.S. Department of Veterans Affairs acquisition lifecycle. Handling procurement documentation, contract administration, pricing analysis, and compliance.
Remote customer support salary expectations & hiring insights
Looking to build your career in customer support?
According to our job data analysis, the average remote customer support salary is $50,389 per year, based on insights from over 1,537 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote customer support continues to grow rapidly, with top companies like Patrique Mercier Recruitment and apply2day hiring globally.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Entry-level | $52,500 |
| Junior | $49,913 |
| Mid-level | $38,997 |
| Senior | $47,662 |
| Lead | $89,171 |
Skills hiring teams expect
Hiring managers consistently highlight Cloud (17.2%) as the must-have skill for remote customer support roles. SQL (11.6%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
17.2%
11.6%
5.8%
5.0%
4.7%
Companies leading remote hiring
Organizations such as Patrique Mercier Recruitment (28), apply2day (17), CBREX (15), Concentrix (13), and CBREX (12) have published the most openings lately, offering a snapshot of the employers investing in distributed customer support talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed customer support openings, capturing 67.0% of the listings we track. 🇵🇭 Philippines adds another 10.0%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
187 listings
28 listings
25 listings
23 listings
16 listings
Education trends
High School remains the most frequently cited credential, appearing in 59.0% of verified postings. Bachelor Degree requirements show up in 31.6% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
59.0% of postings
31.6% of postings
7.3% of postings
1.2% of postings
0.8% of postings
Ask our talent partners
FAQs about Customer Support
Quick answers we share most often with job seekers exploring customer support paths.
Question 1What skills do you need to get a remote Customer Support job?
You need strong communication skills and technical abilities like SQL for data queries or ServiceNow for ticket management. Familiarity with cloud platforms or ERP systems also makes you a competitive candidate for these roles.
Question 2What qualifications do you need to get a remote Customer Support job?
Most positions require a bachelor's degree and proven experience in a customer-facing role. Technical support jobs often prefer candidates with specific knowledge in tools like ServiceNow or cloud services.
Question 3What are the responsibilities of someone who does a remote Customer Support job?
Your main tasks include answering customer inquiries, troubleshooting technical issues, and managing support tickets through a system like ServiceNow. You also document solutions and escalate complex problems to specialized teams.
Question 4What are the benefits of a remote Customer Support job?
A key benefit is the flexibility to work from anywhere, which often improves work-life balance. Many companies also offer competitive pay and opportunities for professional development and career growth.
Question 5What does a typical day look like for a remote Customer Support professional?
Your day typically starts by checking a shared queue for new support tickets in a system like ServiceNow or Zendesk. You then spend time resolving these issues through live chat, email, and phone calls with customers.
Question 6What tools do remote Customer Support teams commonly use?
Teams regularly use help desk platforms like ServiceNow or Zendesk to manage customer interactions. They also rely on communication tools like Slack and knowledge bases to share information and resolve issues quickly.
Question 7How can you grow your career as a remote Customer Support professional?
You can advance by mastering technical skills like SQL, cloud services, or a programming language like Go. Pursuing specializations in areas like ERP support or team leadership also opens doors to senior roles.
Question 8Why is Customer Support important in remote-first companies?
Support teams are the primary point of human contact, directly shaping the customer's experience and brand perception. Their feedback is vital for product teams to improve software and service reliability.