1,537 Remote Customer Support Jobs
Explore top remote customer support jobs and find flexible roles such as on Kickstart Remote. Work from anywhere and advance your career today!
Customer Service Representative
Customer Service Representative managing communications and ensuring a smooth experience for clients remotely. Ideal for someone who enjoys helping others and staying organized in a structured environment.
Customer Support Specialist
Customer Support Specialist assisting customers with questions about orders, products, and shipping status. Requires strong communication skills and ability to multitask via phone, email, and chat.
Customer Service Representative, Phone Support
Customer Service Representative managing inbound calls for US operations. Provide administrative support, ensuring customer satisfaction and coordinating with internal departments in a remote setting.
Account Management Support Representative
Account Management Support Rep managing customer relationships and service strategies for Medline. Creating reports and supporting sales efforts to ensure high satisfaction.
YESS Customer Experience Specialist
Specialist providing high-quality customer support for YMCA associations through a centralized ticketing system. Processing various membership and childcare transactions while ensuring data accuracy in a remote environment.
Bilingual Virtual Assistant – Admin, Customer Support
Bilingual Virtual Assistant providing administrative support to clients in a remote capacity. Collaborating with on-site staff and managing tasks independently in a fast-growing service company.
Customer Care Representative – FSO
Customer Care Representative providing support for insurance policy inquiries through various channels. Delivering exceptional customer service and resolving complex issues within required guidelines.
Customer Support Representative
Customer Support Representative assisting schools, districts, and PTAs using our fundraising platform. Delivering empathetic support and troubleshooting product issues while maintaining high customer satisfaction scores.
Customer Support Specialist
Customer Support Specialist providing technical support for Clio's SaaS platform. Building customer relationships and ensuring timely resolutions to support tickets.
Customer Support Specialist – Non-Voice
Customer Support Specialist providing customer support for a design-driven home air-care brand through email and live chat. Focusing on troubleshooting and managing customer inquiries efficiently.
Customer Service Representative, Vietnamese/English
Customer Support Representative for Helpware focusing on inbound and outbound customer service communications in both English and Vietnamese. Collaborating with teams to ensure customer satisfaction and resolve inquiries.
Senior Customer Service Representative, Patient Scheduling
Customer Service Senior Representative assisting Nurse Managers and patients with scheduling visits for home infusion services. Position requires experience in customer service and proficiency in Excel and Outlook.
Customer Service Specialist
Customer Service Representative answering customer inquiries regarding account maintenance and billing for WEX. Handling authorizations across multiple channels in a lively call center environment.
Customer Service Representative, Swedish
Customer Service Representative providing expert support in Swedish and ensuring high customer satisfaction. Involves mentoring team members and improving service processes.
Customer Support Representative
Customer Support Representative for Community Phone delivering customer support. Tracking concerns, upselling services, and maintaining a positive customer experience.
Senior Manager of Customer Experience – Absence
Senior Manager of Customer Experience managing customer service team and resolving service issues. Enhancing customer satisfaction and driving operational excellence through effective leadership.
Customer Support Representative
Remote Customer Support Representative managing customer inquiries and order processes. Ensuring customer satisfaction and resolution of issues with a focus on upselling internet packages.
Operations Support Specialist
Operations Support Specialist at Coconut connecting businesses with top-tier remote talent. Ensuring reliable partnerships and supporting client goals while fostering professional growth.
Customer Support Specialist, Part-Time
Customer Support Specialist providing 1-1 service for Skylight products through phone, chat, email, and social media interactions. Support escalated issues and collaborate with the Customer Service Team Leads.
Customer Support Specialist
Customer Support Specialist at PlanHub providing support to customers via calls, emails, and chats. Assisting with product functionality and improving client satisfaction scores while working in a SaaS environment.
Remote customer support salary expectations & hiring insights
Looking to build your career in customer support?
According to our job data analysis, the average remote customer support salary is $50,389 per year, based on insights from over 1,537 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote customer support continues to grow rapidly, with top companies like Patrique Mercier Recruitment and apply2day hiring globally.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Entry-level | $52,500 |
| Junior | $49,913 |
| Mid-level | $38,997 |
| Senior | $47,662 |
| Lead | $89,171 |
Skills hiring teams expect
Hiring managers consistently highlight Cloud (17.2%) as the must-have skill for remote customer support roles. SQL (11.6%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
17.2%
11.6%
5.8%
5.0%
4.7%
Companies leading remote hiring
Organizations such as Patrique Mercier Recruitment (28), apply2day (17), CBREX (15), Concentrix (13), and CBREX (12) have published the most openings lately, offering a snapshot of the employers investing in distributed customer support talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed customer support openings, capturing 67.0% of the listings we track. 🇵🇭 Philippines adds another 10.0%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
187 listings
28 listings
25 listings
23 listings
16 listings
Education trends
High School remains the most frequently cited credential, appearing in 59.0% of verified postings. Bachelor Degree requirements show up in 31.6% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
59.0% of postings
31.6% of postings
7.3% of postings
1.2% of postings
0.8% of postings
Ask our talent partners
FAQs about Customer Support
Quick answers we share most often with job seekers exploring customer support paths.
Question 1What skills do you need to get a remote Customer Support job?
You need strong communication skills and technical abilities like SQL for data queries or ServiceNow for ticket management. Familiarity with cloud platforms or ERP systems also makes you a competitive candidate for these roles.
Question 2What qualifications do you need to get a remote Customer Support job?
Most positions require a bachelor's degree and proven experience in a customer-facing role. Technical support jobs often prefer candidates with specific knowledge in tools like ServiceNow or cloud services.
Question 3What are the responsibilities of someone who does a remote Customer Support job?
Your main tasks include answering customer inquiries, troubleshooting technical issues, and managing support tickets through a system like ServiceNow. You also document solutions and escalate complex problems to specialized teams.
Question 4What are the benefits of a remote Customer Support job?
A key benefit is the flexibility to work from anywhere, which often improves work-life balance. Many companies also offer competitive pay and opportunities for professional development and career growth.
Question 5What does a typical day look like for a remote Customer Support professional?
Your day typically starts by checking a shared queue for new support tickets in a system like ServiceNow or Zendesk. You then spend time resolving these issues through live chat, email, and phone calls with customers.
Question 6What tools do remote Customer Support teams commonly use?
Teams regularly use help desk platforms like ServiceNow or Zendesk to manage customer interactions. They also rely on communication tools like Slack and knowledge bases to share information and resolve issues quickly.
Question 7How can you grow your career as a remote Customer Support professional?
You can advance by mastering technical skills like SQL, cloud services, or a programming language like Go. Pursuing specializations in areas like ERP support or team leadership also opens doors to senior roles.
Question 8Why is Customer Support important in remote-first companies?
Support teams are the primary point of human contact, directly shaping the customer's experience and brand perception. Their feedback is vital for product teams to improve software and service reliability.