1,055 Remote Customer Support Jobs
Explore top remote customer support jobs and find flexible roles such as on Kickstart Remote. Work from anywhere and advance your career today!
Customer Service Coordinator, Order Processing – ERP, 3PL
Join MELAG Australia as an Order Fulfilment Coordinator managing order processes for dealer partners. Work remotely while coordinating with our team and 3PL providers.
Team Lead, Customer Care
Team Lead in Customer Care managing a team to meet goals and standards. Focused on coaching, data analysis, and operational efficiency in a remote setup.
PDS Transition/Transformation Support Specialist
Providing operational support for PDS Transition/Transformation processes at JLL. Collaborating with teams for seamless project delivery and best practice implementation.
Analista de Atendimento ao Cliente, Junior – Suporte
Junior Customer Support Analyst for SaaS platform focusing on training and client support. Responsibilities include resolving issues, conducting trainings, and improving product materials.
Federal DoD Customer Support Manager
Customer Support Manager for Federal DoD Government Markets at Motorola Solutions ensuring customer satisfaction and managing service contracts. Cultivating relationships and driving business growth in multiple states.
Sales & Customer Service Representative – Entry Level
Entry Level Sales and Customer Service Representative at Soft Innovation Ltd with opportunities for growth and mentorship. Join a supportive team focused on sales and customer experiences.
Customer Service Representative
Customer Service Representative providing remote support to customers at LesBaird Consulting LLC. Aiding customer inquiries and maintaining service quality in a flexible work environment.
Customer Service Agent, Portuguese
Customer Service Agent representing brands and engaging with customers on digital platforms. Handling customer feedback, inquiries, and content moderation while ensuring brand consistency in communication.
Bilingual Customer Support Representative, Spanish-English
Bilingual Customer Support Representative handling live customer inquiries in Spanish and English. Responsible for phone, email, and chat support, ensuring issue resolution in a timely manner.
Bilingual Customer Support Representative, Spanish-English
Bilingual Customer Support Representative handling customer inquiries via phone, email, and chat in Spanish and English. Responsible for real-time communication, issue resolution, and documentation with a focus on customer experience.
Bilingual Customer Support Representative – Spanish, English
Bilingual Customer Support Representative handling customer inquiries in Spanish and English. Resolving issues efficiently in a remote environment while documenting everything accurately.
Customer Experience – Email, Chat & Phone
Remote Customer Experience Assistant supporting clients via email, chat, and phone. Coordinating experiences and providing tailored guidance in a dynamic remote environment.
Customer Service Representative
Customer Service Representative handling high volumes of customer calls for tech services. Providing product information and resolving complaints while working remotely from Nicaragua or LATAM.
Customer Support Representative
Customer Support Representative handling customer inquiries for a fiber internet provider in California. Resolving service inquiries, billing-related questions, and maintaining customer satisfaction.
Customer Care Specialist – Mortgage Broker Admin
Customer Care Specialist supporting mortgage broker admin tasks and client communications in the Philippines. Involves loan management and social media support.
ProAdmin Support Specialist
ProAdmin Support Specialist involved in product support and training. Join WinTech, a leading actuarial software provider, working remotely within the USA.
Bilingual Customer Service Rep, French, English
Customer Service Rep for Manitoulin Transport assisting customer inquiries via phone/email/chat. Bilingual in English and French required for this full-time remote role.
DMS Clinical Support Specialist
DMS Clinical Support Specialist empowering healthcare providers through expert guidance and hands-on problem solving. Focused on maximizing advanced HealthTech solutions and improving patient outcomes.
Colaborador(a) de Atención al Cliente
Customer Support Representative at A365 managing emergency response calls and providing solutions. Requires experience in call centers and strong customer service orientation.
Asesor Atención al Cliente
Customer Service Advisor handling incoming calls for Entel. Work remotely from Lima or Callao with full-time contract.
Remote customer support salary expectations & hiring insights
Looking to build your career in customer support?
According to our job data analysis, the average remote customer support salary is $50,389 per year, based on insights from over 1,537 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote customer support continues to grow rapidly, with top companies like Patrique Mercier Recruitment and apply2day hiring globally.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Entry-level | $52,500 |
| Junior | $49,913 |
| Mid-level | $38,997 |
| Senior | $47,662 |
| Lead | $89,171 |
Skills hiring teams expect
Hiring managers consistently highlight Cloud (17.2%) as the must-have skill for remote customer support roles. SQL (11.6%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
17.2%
11.6%
5.8%
5.0%
4.7%
Companies leading remote hiring
Organizations such as Patrique Mercier Recruitment (28), apply2day (17), CBREX (15), Concentrix (13), and CBREX (12) have published the most openings lately, offering a snapshot of the employers investing in distributed customer support talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed customer support openings, capturing 67.0% of the listings we track. 🇵🇭 Philippines adds another 10.0%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
187 listings
28 listings
25 listings
23 listings
16 listings
Education trends
High School remains the most frequently cited credential, appearing in 59.0% of verified postings. Bachelor Degree requirements show up in 31.6% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
59.0% of postings
31.6% of postings
7.3% of postings
1.2% of postings
0.8% of postings
Ask our talent partners
FAQs about Customer Support
Quick answers we share most often with job seekers exploring customer support paths.
Question 1What skills do you need to get a remote Customer Support job?
You need strong communication skills and technical abilities like SQL for data queries or ServiceNow for ticket management. Familiarity with cloud platforms or ERP systems also makes you a competitive candidate for these roles.
Question 2What qualifications do you need to get a remote Customer Support job?
Most positions require a bachelor's degree and proven experience in a customer-facing role. Technical support jobs often prefer candidates with specific knowledge in tools like ServiceNow or cloud services.
Question 3What are the responsibilities of someone who does a remote Customer Support job?
Your main tasks include answering customer inquiries, troubleshooting technical issues, and managing support tickets through a system like ServiceNow. You also document solutions and escalate complex problems to specialized teams.
Question 4What are the benefits of a remote Customer Support job?
A key benefit is the flexibility to work from anywhere, which often improves work-life balance. Many companies also offer competitive pay and opportunities for professional development and career growth.
Question 5What does a typical day look like for a remote Customer Support professional?
Your day typically starts by checking a shared queue for new support tickets in a system like ServiceNow or Zendesk. You then spend time resolving these issues through live chat, email, and phone calls with customers.
Question 6What tools do remote Customer Support teams commonly use?
Teams regularly use help desk platforms like ServiceNow or Zendesk to manage customer interactions. They also rely on communication tools like Slack and knowledge bases to share information and resolve issues quickly.
Question 7How can you grow your career as a remote Customer Support professional?
You can advance by mastering technical skills like SQL, cloud services, or a programming language like Go. Pursuing specializations in areas like ERP support or team leadership also opens doors to senior roles.
Question 8Why is Customer Support important in remote-first companies?
Support teams are the primary point of human contact, directly shaping the customer's experience and brand perception. Their feedback is vital for product teams to improve software and service reliability.