17 Remote Customer Advocate Jobs
Explore top remote customer advocate jobs and find flexible roles such as customer success manager, customer retention specialist, implementation specialist, onboarding specialist, product adoption specialist on Kickstart Remote. Work from anywhere and advance your career today!
Senior Customer Advocate
Boldr
Senior Customer Advocate responsible for customer interactions and support for SaaS products via phone, email, and chat. Ensuring timely and professional service delivery to maximize customer satisfaction.
Customer Advocate, Exception Handling
Moder
Customer Advocate processing loan applications ensuring compliance with mortgage lending guidelines. Providing excellent customer service and supporting the loan process from assessment to closing.
Senior Customer Advocate – Project-based
Boldr
Senior Customer Advocate enhancing customer support using AI tools for exceptional user experiences. Joining Boldr's team dedicated to customer connection and support innovation.
Senior Customer Advocate
Boldr
Senior Customer Advocate providing customer support and resolving issues at Boldr, a global B-Corp. Collaborating with teams to enhance client experiences while promoting values of curiosity, dynamism, and authenticity.
Senior Principal Customer Advocate Manager
Unqork
Senior Principal Customer Advocate Manager fostering customer relationships and driving success for Unqork's SaaS applications. Partnering with clients to ensure their needs are met and expand usage.
Customer Success Advocate
SBS CyberSecurity
Customer Success Advocate supporting clients with inquiries and service delivery for SBS CyberSecurity. Engaging in cross-functional teamwork to ensure client success and satisfaction.
Customer Advocate
Moder
Customer Advocate responsible for processing loan applications and managing client expectations in compliance with mortgage lending guidelines. Provide feedback to loan credit advisor while maintaining service level agreements.
Client Advocate I
CVS Health
Client Advocate at CVS Health supporting service & administration of Meritain products. Achieving client satisfaction and profitable growth via operational support and relationship management.
Customer Success Advocate
Deel
Customer Success Advocate responsible for managing accounts and ensuring customer satisfaction at Deel. Engage with clients to drive adoption and growth while providing strategic guidance.
Customer Advocate
A.E. Perkins
Customer Advocate assisting plan participants with inquiries related to their benefits. Providing top-tier customer service and resolving issues in a high-call-volume environment.
Customer Advocate I, Market Operations
Carvana
Customer Advocate role supporting unique car vending machine experience at Carvana. Requires 2 years of customer-facing experience and offers flexible hours.
Customer Success Advocate
Ciena
Customer Success Advocate at Ciena ensuring telecom customers achieve ongoing value from products and services through onboarding and long-term support.
Senior Customer Advocate
Boldr
Senior Customer Advocate responsible for customer inquiries and client support. Collaborating with teams to provide exceptional client experiences while working remotely from Canada.
Client Advocate Resolution Specialist – Lead
Flagstar Bank
Senior Resolution Specialist Lead at Flagstar Bank managing and resolving complex client issues. Driving complaint resolution and supporting process improvements within the Customer Engagement Center.
Customer Success Advocate
1-800 CONTACTS
Customer Success Advocate providing inbound sales and service for contact lenses. Engaging customers and delivering exceptional service while working remotely from approved states.
Customer Success Advocate
Motorola Solutions
Customer Success Advocate at Motorola Solutions ensuring assigned accounts leverage their solutions effectively. Engaging customers through various channels for product utilization and satisfaction.
Customer Advocate – T1
Granum
Customer Advocate (T1) providing tier 1 product support through various channels while collaborating with teams. Seeking to troubleshoot customer issues and enhance user satisfaction.
Customer Success Advocate
1-800 CONTACTS
Customer Success Advocate assisting customers with contact lens orders via phone and enhancing their shopping experience. Remote role with a focus on customer satisfaction and performance excellence.
Client Advocate
Trucordia
Client Advocate joining Trucordia to provide technical and administrative support to the Chivaroli team. Handling client interactions, documentation, and project assistance in a hybrid work environment.
Senior Customer Advocate, Pooling
Boldr
Senior Customer Advocate at Boldr delivering customer experience via phone, chat, and email. Troubleshoot technical issues, manage escalations, and drive process improvements.
Remote customer advocate salary expectations & hiring insights
Looking to build your career in customer advocate?
According to our job data analysis, the average remote customer advocate salary is $30,898 per year, based on insights from over 17 job listings.
These roles span across startups (2–10 employees) to established firms (51–200 employees).
The demand for remote customer advocates continues to grow rapidly, with top companies like Boldr and 1-800 CONTACTS offering roles such as Customer Success Manager and Customer Retention Specialist.
Salary breakdown by experience
| Experience level | Average salary |
|---|---|
| Junior | $6,013 |
| Mid-level | $24,721 |
| Senior | $62,003 |
| Lead | $105,000 |
Skills hiring teams expect
Hiring managers consistently highlight Cloud (60.0%) as the must-have skill for remote customer advocate roles. Go (20.0%) follows closely, showing how teams blend analytical depth with modern tooling. We parsed live job descriptions to surface the most requested capabilities.
60.0%
20.0%
20.0%
Companies leading remote hiring
Organizations such as Boldr (2), 1-800 CONTACTS (2), LogicManager (1), Mighty Networks (1), and Arcadian (1) have published the most openings lately, offering a snapshot of the employers investing in distributed customer advocate talent.
Top regions hiring remotely
🇺🇸 United States accounts for the largest share of distributed customer advocates openings, capturing 66.7% of the listings we track. 🇧🇷 Brazil adds another 33.3%, proving that teams are scaling far beyond a single time zone. Use this regional data to target your outreach and tailor availability windows.
2 listings
1 listings
Education trends
Bachelor Degree remains the most frequently cited credential, appearing in 54.5% of verified postings. High School requirements show up in 27.3% of roles, so highlight comparable experience if your path differs. Mentioning equivalent coursework or certifications helps recruiters validate your background quickly.
54.5% of postings
27.3% of postings
18.2% of postings
Ask our talent partners
FAQs about Customer Advocate
Quick answers we share most often with job seekers exploring customer advocate paths.
Question 1What skills do you need to get a remote Customer Advocate job?
You need strong communication skills and technical aptitude. Familiarity with tools like SQL for data analysis or Go for understanding product code is a major advantage.
Question 2What qualifications do you need to get a remote Customer Advocate job?
A bachelor's degree in a related field like Business or Communications is common. Demonstrated experience in customer service or support roles is also highly valued.
Question 3What are the responsibilities of someone who does a remote Customer Advocate job?
You will resolve customer issues and collect their feedback for product teams. This also involves analyzing support data to identify trends and improve the customer journey.
Question 4What are the benefits of a remote Customer Advocate job?
This role offers great schedule flexibility and eliminates your daily commute. You also gain a deep understanding of both customer needs and the company's technical products.
Question 5What does a typical day look like for a remote Customer Advocate?
Your day involves managing support tickets and joining video calls with customers. You might also document feature requests and collaborate with engineering teams using tools like Slack.
Question 6What tools do remote Customer Advocate teams commonly use?
Teams typically use a CRM like Salesforce and a help desk platform like Zendesk. Communication happens through Slack, while Jira tracks product issues.
Question 7How can you grow your career as a remote Customer Advocate professional?
You can advance into a team lead or management position. Another path is specializing in a technical area like Cloud services to become a subject matter expert.
Question 8Why is Customer Advocate important in remote-first companies?
They are the primary human connection for customers who cannot visit an office. This role directly links user feedback to product development, ensuring the product meets market needs.