Account Installation Associate Analyst
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Account Installation Associate Analyst managing document review and discrepancy reports for healthcare clients. Collaborating with implementation teams to ensure accurate benefit summaries and supporting smooth client interactions.
Responsibilities:
- Review prior year source documents in multiple systems, i.e. ePro, CIT, Benefit Sculpting Tool (BST), and Vista
- Review non-routine / complex issues that could cause downstream impact to client’s delivery of benefit summaries and system discrepancies to the Implementation team
- Provide discrepancy reports calling out issues that could delay client implementation of healthcare services to their employees
- Understand benefit stands across the Cigna benefit platforms for dental, vision, and medical benefit summaries and SBCs
- Ensure source documents are maintained in the document storage process
- Run comparison analyst of source documents using Cigna’s Quick Tool process
- Map (Facets) client SBCs to MyCigna.com via Cigna’s internal process
- Attend biweekly team meetings and training huddles to assist with the implementation and preparation for client interface sessions
- Provide support with end-to-end audits to review disjoints in source documents
- Produce work fallout reports and coordinate with Benefit Summary Analyst and Quality Reviews on maintenance activity/updates as needed
Requirements:
- High School Diploma or GED required
- 1+ years of experience with Cigna's administrative capabilities including benefits, eligibility, ID cards, customer services experience, preferred
- 2+ years of experience working with matrix partner relationships and effectively resolving issues, required
- 2+ years of experience with multiple software and system-based applications, including database and spreadsheets, preferred
- Proficient with Microsoft office products; (i.e., Excel, Outlook, and Word), required
- Project management experience, preferred
- Ability to independently manage divergent priorities and client expectations for mutually acceptable solutions, required
Benefits:
- health-related benefits including medical, vision, dental, and well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- a minimum of 18 days of paid time off per year
- paid holidays
Similar Jobs
Analista de Informes
Financial Analyst responsible for preparing and analyzing financial reports ensuring accuracy. Supporting financial transparency and decision-making in a dynamic environment.
Funding Analyst
Funding Analyst responsible for auditing documents in diversified programs for funding release. Collaborating with dealers and ensuring document compliance and efficiency.
Principal Analyst, Email Deliverability
Principal Analyst improving email deliverability for Zeta Global clients. Providing best practices and managing client onboarding projects for email programs.
Lead Analyst – Credentialing
Delegated Credentialing Lead Analyst at The Cigna Group performing oversight of provider credentialing. Collaborating with various partners to ensure compliance with regulatory requirements and standards.
Epic Resolute Analyst – Certified
Epic Analyst responsible for the design and implementation of the Epic Resolute Professional Billing application. Collaborating with various teams to ensure efficient professional billing workflows in a healthcare setting.
Behavior Analyst
Behavior Analyst at St. Joseph's Villa assessing and implementing behavioral intervention plans. Providing ABA services in varied settings under Clinical Supervisor's guidance.
Benefits Analyst, 401K Consultant
Benefits Analyst managing employee benefits for Intuit, a global technology platform. Ensuring best-in-class benefits delivery and resolving escalated benefits issues for employees.
Benefits Analyst – 401K Consultant
Benefits Analyst role managing retirement plans at Intuit. Ensuring effective benefits delivery and resolving issues in a fully remote capacity.
Senior Systems Analyst
Senior Systems Analyst focusing on tax solution architecture at Vivo. Collaborating with teams for functional analysis and solution design in a remote work setting.
Quality Analyst, Section 508 Exp.
Quality Analyst role focusing on Section 508 compliance for Medicaid programs with GDIT. Collaborating with agencies to improve program integrity processes and deliverables.
Senior Compensation Analyst
Senior Compensation Analyst driving compensation planning and reporting insights at Prenuvo. Contributing to total rewards strategy and data integrity in compensation.
Tax Analyst
Tax Analyst helping in tax analysis for sales operations at Hesselbach Company. Located in Brazil, focused on tax compliance and reforms in Brazilian tax system.
PMO Analyst – Strategy
PMO Analyst driving governance and execution of SPM’s global strategy and transformation programmes at Ciena. Collaborating with leadership to embed new processes and track performance metrics.
Fraud Analyst, Digital Banking
Fraud Analyst responsible for fraud detection and prevention for Digital Banking at Forbright, a nationwide commercial lender. Review customer accounts and transactions for compliance and fraud trends.
Senior Analyst, Lifecycle and Performance
Senior Analyst managing Lifecycle and Performance reporting for Ruggable's growth and retention engines. Collaborating across teams to ensure data integrity and performance visibility.
Senior Analyst, Strategic Planning & Insights
Sr Analyst managing data-driven insights, collaborating with teams for impactful decisions at Kraft Heinz. Integrating large datasets to support commercial strategies and analytics.
Proposal Analyst – Federal
Proposal Analyst supporting proposal development for Optiv + ClearShark. Managing proposal documents, ensuring compliance, and collaborating with cross-functional teams in a remote setup.