Account Operations Manager
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Job Description
Account Operations Manager bei deutschem Microsoft-Cloud-Berater. Unterstützung von Account Executives, Kundenbetreuung, Angebotserstellung und CRM-gestützte Vertriebsprozesse.
Responsibilities:
- Work directly alongside the Account Executive in day-to-day operations
- Independently manage customer relationships when providing coverage
- Translate customer requirements into concrete internal actions
- Capture, assess, and communicate customer needs to the team
- Prepare detailed proposals
- Plan meetings and presentations
- Coordinate multiple customers and projects simultaneously while maintaining an overview
- Maintain the CRM system
- Prepare reports and organize data
- Continuously improve internal processes
Requirements:
- Completed vocational training or degree in a technical or business-related field
- Practical experience in Inside Sales / Sales Operations
- Basic knowledge of agile project organization
- Professional experience in an IT environment or, ideally but not necessarily, in the Microsoft Cloud ecosystem
- Strong communication and diplomatic skills
- Fluent written and spoken German and English
Benefits:
- Job security at an innovative cloud services company
- 30 days of annual leave
- Flexible working hours
- Fully remote work anywhere in Germany or the option to work from an office in Offenbach, Deggendorf, or Hamburg
- First Thursday: collaborative on-site working days at or near your location
- Team and company events
- Annual company bootcamp at unique locations
- Smartphone and laptop of your choice
- Individually tailored professional development
- Microsoft certifications covered by the company
- Internal tech community knowledge-sharing sessions every Friday
- Subsidies for the Deutschlandticket, internet, childcare, and Babbel
- Corporate benefits
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