Accredited Tax Consultant
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Job Description
Accredited Tax Consultant providing virtual tax consultations to military members and families. Advising on military-specific tax situations, filings, and multi-state residency.
Responsibilities:
- Provide tax consultations via virtual meetings with military members and/or their families
- Conduct virtual tax consulting sessions through secure telephonic and audio/video communication platforms
- Provide information and education to assist participants with tax situations and filing paperwork
- Analyze complex tax situations and interpret applicable regulations and guidance
- Advise participants on tax implications related to military service, deployments, relocations, retirement, separation, multi-state residency, and other military lifestyle considerations
- Exercise independent professional judgment in assessing tax situations and determining guidance and referral options
- Manage participant caseloads, session preparation, documentation, and follow-up activities
- Explain complex tax concepts clearly to diverse audiences
- Handle sensitive and confidential participant information according to privacy and security requirements
- Work independently with limited supervision while collaborating within a distributed professional services team
- Deliver services during established operating hours, including evenings and weekends for OCONUS participants
- Maintain accurate and timely documentation
- Perform other duties as assigned
Requirements:
- Minimum of two (2) years of experience providing tax preparation services
- At least one active certification: Enrolled Agent or Certified Public Accountant (CPA)
- Strong understanding of Military community and military unique needs and challenges
- Strong understanding of military-specific tax issues
- Demonstrated knowledge of federal and state individual income tax concepts
- Strong analytical, organizational, and documentation skills
- Excellent communication and customer service skills
- US citizenship
- Ability to support occasional surge workload tied to major events or campaigns
- Ability to work in fully remote settings
- Ability to sustain prolonged periods of sitting and working on a computer
- Ability to obtain and maintain a Public Trust Tier II clearance
- Must be up to date on filing federal, state and local income taxes
- Cannot have any current delinquency on federal debt unless a payment plan is in place
- Prior experience supporting military populations, veterans, or military family programs preferred
- Prior Military OneSource, financial counseling, or employee assistance program experience preferred
- Prior experience in tax research, tax advisory services, or financial education strongly preferred
Benefits:
- Health, dental, vision insurance
- Generous paid vacation and holiday leave
- Flexible Spending Account (medical and dependent)
- 401(k) with employer match
- Life insurance
- Short-term and long-term disability
- Tuition assistance and professional development opportunities
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