AI Endpoint Engineer
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Job Description
End User Computing Engineer specializing in AI tools deployment in a dynamic environment. Seeking to enhance user productivity across Mac and Windows endpoints with effective integration.
Responsibilities:
- Package, test, and deploy applications across Mac and Windows endpoints
- Serve as the main EUC liaison to the AI team
- Support installation and configuration of enterprise AI tools on user endpoints
- Monitor, measure, and report on endpoint performance impacts
- Design and implement automated workflows for provisioning AI client software
- Continuously improve standard operating environment images and deployment standards
- Configure and enforce endpoint policies
- Act as a subject matter expert on enterprise AI tools
- Serve as Tier 3 escalation for endpoint incidents related to AI applications
- Evaluate emerging AI tools
- Maintain and update internal documentation, runbooks, and support processes
- Collaborate with cross-functional teams
Requirements:
- 8+ years of professional experience in End User Computing, Desktop Engineering, or endpoint management roles
- Strong interest and familiarity with the enterprise AI tooling landscape
- Deep expertise in application packaging and deployment across both Windows and macOS
- Advanced knowledge of modern device management
- Proficiency in scripting/automation (PowerShell, Bash, Python)
- Experience monitoring and reporting on endpoint/application performance and health metrics
- Demonstrated troubleshooting ability with AI applications at the endpoint level
- Excellent communication, collaboration, and documentation skills
- Experience designing and documenting repeatable IT support or provisioning workflows
Benefits:
- Mentorship opportunities
- Professional development
- Innovative solutions
- Commitment to diversity and inclusion
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