AI Trainer
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Job Description
AI Trainer responsible for training AI models and enhancing customer experience through feedback and collaboration. Role involves working remotely from India.
Responsibilities:
- Train AI models by reviewing responses and delivering consistent, actionable feedback.
- Review and analyze customer feedback on AI behavior; document and recommend corrective actions.
- Own the customer experience of AI-driven interactions and recommend appropriate escalation paths.
- Generate clear, natural, and conversational written content for AI training.
- Collaborate with cross-functional teams to improve processes, content, and AI outcomes.
- Proactively identify issues, suggest solutions, and drive continuous improvement.
Requirements:
- Bachelor’s degree in any discipline.
- 2–3 years of experience in AI training, customer care, chat management, or a related field.
- Experience in Postman is ideal, but not mandatory
- Proficiency in Google Sheets, Slides, and Docs
Benefits:
- This position will be remote
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