Ancillary Services Coordinator
Posted 1ds ago
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Job Description
Ancillary Services Coordinator ensuring patient insurance verification for mental health services at LifeStance Health. Managing billing and authorization processes in a remote setting.
Responsibilities:
- Verify patient medical insurance benefits through phone and online access of private insurance companies, Medicare, and Medicaid to obtain benefit information
- Determine insurance benefit compatibility with LifeStance procedures/visits including, but not limited to testing and special services
- Obtain pre-certification or authorization for procedures and enter into billing system software
- Work closely with providers and operations team to provide the patient with benefit information to facilitate testing or other special services
- Complete a cost estimate with the benefit information
- Upload information in medical record and send to the patient for review
- Complete data entry and/or appropriate forms to document patient's benefits coverage
- Alert the Office staff about uninsured, underinsured, and any potential billing issues so the patient can be notified
- Provide accurate, detailed insurance benefits to the requester and detail in the billing system
- Keep accurate documentation of the verification process in the patient electronic chart and any other reporting resources
- Be a resource to other teams regarding the patient benefits
- Support leadership with daily, weekly monthly reporting needs as required
Requirements:
- High school diploma or GED equivalent required
- 2+ years of medical facility or medical office billing experience
- Professional experience and understanding of insurance products and coverage types
- Experience with automated billing systems preferred
- Experience with training in business office activities is preferred
- Ability to work both in a team environment and independently
- Qualified candidates must be legally authorized to be employed in the United States
- Must have experience working with insurance companies, have knowledge of different types of coverage and polices
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
Benefits:
- medical
- dental
- vision
- AD&D
- short and long-term disability
- life insurance
- 401k retirement savings with employer match
- paid parental leave
- paid time off
- holiday pay
- Employee Assistance Program


















