Application Engineer, Data Center Software
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Job Description
Application Engineer developing integration solutions for AI data centers, working with customer teams to define requirements and translate needs into actionable designs.
Responsibilities:
- Work directly with customer data center operations and engineering teams to assess software environments, lead integration discussions, and translate requirements into actionable designs across DCIM platforms, custom dashboards, hypervisors, and management APIs
- Design, develop, and validate custom API connectors between Karman and customer-specific data center software systems
- Validate server builds against Karman's software requirements; write and execute configuration checkers and test suites for installation across customer environments
- Conduct benchmark-driven and exploratory performance testing to identify and resolve bottlenecks
- Debug integration issues and installation failures independently, leveraging deep familiarity with the Karman platform built through close collaboration with internal software engineering teams
- Drive execution and sign-off of software installation requirement checklists for each customer engagement
- Take an AI-first approach to automating processes and generating test frameworks, configuration checkers, integration artifacts, and deployment documentation
- Build the software integration playbook — repeatable processes, templates, and documentation that scale the function beyond individual customer engagements
- Create and maintain software integration artifacts, including SW validation checklists, test plans, configuration guides, KPI trackers, and After-Action Reports
- Participate in roadmap meetings, engineering design reviews, and sprint planning to maintain a current understanding of the Karman platform
- Serve as the feedback loop between customer deployments and core engineering, translating integration learnings into platform improvements
- Support the TechOps team with software integration expertise for escalated production incidents related to initial installation
Requirements:
- 8+ years of server software engineering experience with hands-on work in or with data center server environments
- Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering, or similar field OR equivalent training and on the job experience
- Strong proficiency in Linux system administration, including server builds, OS configuration, and service management
- Demonstrated ability to design and implement API integrations between disparate software systems, including REST APIs and other common patterns
- Solid experience with Kubernetes, containers, and virtual machines, including bare metal Kubernetes deployments
- Demonstrated ability to write test frameworks, configuration checkers, and validation scripts; experience with both benchmark-driven and exploratory performance testing
- Language agnostic, with Python or Rust proficiency as a baseline
- Familiarity with communication protocols and serialization patterns (e.g., ZeroMQ, Protobuf, gRPC, Kafka)
- Strong communication and interpersonal skills with the ability to engage customer data center operations teams and translate requirements into integration designs
- Demonstrated ability to work independently and own complex technical problems end-to-end
- High learning agility across diverse customer software environments
- Experience integrating with DCIM platforms, hypervisors, or data center management APIs (e.g., Redfish, IPMI, or vendor-specific management interfaces)
Benefits:
- Competitive compensation and benefits, including health, dental, vision, and employer-match 401k
- Flexible work environment with flexible paid time off
- Providing mentorship and growth opportunities as part of a collaborative team
- Creating a diverse and inclusive workplace that is welcoming, supportive, affirming and respectful
- Empowering employees to solve problems and work together to make a difference
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