Application Specialist – Field Service Engineer, Industrial Coating Systems
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Job Description
Application Specialist providing technical support and training for industrial coating systems across the EMEA region. Driving customer satisfaction and optimizing manufacturing processes while collaborating with sales and engineering teams.
Responsibilities:
- Provide technical support and application expertise to customers across the EMEA region, ensuring high levels of customer satisfaction and system performance
- Conduct equipment audits, troubleshoot technical issues, and provide recommendations that help customers optimize their manufacturing processes
- Install, commission, and support industrial coating and dispensing systems at customer locations
- Deliver technical training to customer operators and maintenance teams to ensure effective use and maintenance of equipment
- Build and maintain strong customer relationships while serving as a trusted technical advisor
- Support the sales team by identifying opportunities for spare parts, upgrades, and service improvements
- Plan customer visits efficiently and maintain accurate service documentation, reports, and CRM records
- Collaborate closely with sales, engineering, customer service, and technical support teams across Europe and North America
Requirements:
- Electrical qualification or electrician certification
- 3+ years of technical experience (or equivalent technical background)
- Strong mechanical and electrical aptitude
- Customer-oriented mindset
- Fluent English
- Willingness to travel extensively
- Valid driver's license
- Ability and willingness to learn new technologies
Benefits:
- Flexible work schedule
- Comprehensive benefits package
- Opportunities for growth and development
- Competitive salary and performance-based bonus program
- Company car, laptop, and mobile phone
- Extensive onboarding and technical training program
- International career development opportunities within a global organization
- Collaboration with highly experienced technical and commercial professionals across multiple countries
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