Application Specialist – SAP Commercial
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Job Description
Application Specialist for SAP Commercial driving process improvements and operational efficiency in the Americas. Supporting SAP modernization and cross-functional business initiatives.
Responsibilities:
- Partner with business teams to identify process improvements and system enhancements.
- Manage day-to-day support activities through ticketing (ServiceNOW)
- Support business transformation initiatives through SAP SD solutions.
- Configure and maintain SAP SD processes including order management, pricing, billing, and shipping.
- Collaborate with cross-functional teams to deliver integrated business solutions.
- Analyze business processes and recommend SAP best practices.
- Gather and document functional business requirements.
- Serve as the SAP SD subject matter expert for business users.
- Support system testing, issue resolution, and deployment activities.
- Assist with user training and change management efforts.
- Coordinate with technical teams on enhancements and integrations.
- Identify opportunities to improve efficiency and automate processes.
- Support ongoing SAP projects and continuous improvement initiatives.
- Support SAP migration to S/4 HANA
Requirements:
- Bachelor’s degree in Information Systems, Business, Supply Chain, or related field.
- 5+ years of hands-on SAP SD configuration and support experience.
- Strong knowledge of SAP SD processes including order management, pricing, billing, shipping, and customer master data.
- Experience supporting business transformation and process improvement initiatives.
- Experience gathering and documenting functional business requirements.
- Experience creating functional specifications for system enhancements and integrations.
- Experience supporting SAP testing, deployment, and production support activities.
- Ability to read and analyze ABAP code to support troubleshooting, testing, and enhancement activities.
- Experience working with SAP integrations and cross-functional business processes.
- Knowledge of SAP best practices and process optimization methodologies.
- Experience supporting or participating in SAP implementation or enhancement projects.
- Experience supporting SAP ECC to S/4HANA migration initiatives preferred.
- Knowledge of SAP Unicode conversion processes and related impacts to business and system functionality.
- Experience participating in SAP upgrade, migration, or system conversion projects.
- Familiarity with SAP S/4HANA SD functionality and business process changes.
- Experience supporting testing and validation activities during SAP upgrades or migrations.
- SAP certification or S/4HANA experience preferred.
Benefits:
- 10 paid observed holidays plus 2 additional floating holidays to use at your discretion.
- 80 hours of paid time off annually, prorated based on hire date.
- 401(k) retirement plan with a 100% company match on the first 6% of your contributions
- Medical coverage with HDHP and PPO plan options featuring affordable premiums and deductibles
- Employer HSA contribution of $1,000 (individual) or $2,000 (family) for team members enrolled in the HDHP plan
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- Dental and Vision coverage
- Employer paid Short Term and Long Term Disability Insurance
- Employer paid Group Life and AD&D insurance equal to 2½ times annual salary, with optional Supplemental Life and AD&D coverage
- Voluntary benefits, including Aflac supplemental plans, Aura Identity and Fraud protection, and Legal Insurance
- Employer paid wellness programs, including Calm Health, Hinge Health, and Lark
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