Associate Director, Insurance Product Innovation, Emerging Solutions
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Job Description
Associate Director leading innovative health solutions and product strategies for Oscar Health. Overseeing product lifecycle and cross-functional collaboration to optimize member experience and growth.
Responsibilities:
- Lead the development of product and innovation strategies across the individual market and new solution spaces
- Translate enterprise and market priorities into relevant product strategies, value propositions, and expansion roadmaps
- Identify and scale new growth opportunities, including lifestyle-oriented products, population-specific solutions, and adjacent offerings
- Define market-specific right-to-win strategies, competitive positioning, and investment priorities
- Lead development of business cases, including return on investment, growth, and margin impact in partnership with actuarial and finance
- Promote optimization of product performance using member insights, behavioral data, and market intelligence
- Ensure new solutions integrate with existing product portfolio, benefit design standards, and member value propositions
- Improve modular product design to improve scalability, consistency, and speed to market across markets
- Manage product lifecycle performance, including launch readiness, post-launch optimization, and long-term sustainability
- Partner with product execution, compliance, and regulatory teams to ensure readiness and adherence to all requirements
- Build design and execution of the member incentives platform (rewards, engagement programs, and vendor partnerships)
- Define and innovate the program structure, eligibility, and value proposition in consideration of member engagement and retention goals
- Partner with other teams and external vendors to provide scalable, compliant incentive solutions
- Support ongoing refinement post-launch of incentive platform and partnership models, based on data-driven insights to promote membership engagement
- Be the senior connector across actuarial, network, market leadership, compliance, regulatory, finance, and growth teams
- Promote agreement, ensuring decision-making and execution
- Manage dependencies, timelines, and trade-offs alongside peers to ensure execution and delivery of results
- Influence strategic decisions across a matrixed organization without direct authority
- Lead complex programs spanning multiple markets, partners, and products
- Analyze results and provide recommendations to improve product performance or scaling of geographies, based on data-driven insights
- Provide leadership oversight for direct report(s), including coaching, conducting frequent meetings, direction.
- Compliance with all applicable laws and regulations
- Other duties as assigned
Requirements:
- Bachelor's degree
- 8+ years of experience in health insurance, product strategy, ACA marketplace, or small group product fields
- Experience leading a team without authority and building/developing processes that lead to improved speed to market
- Experience supporting or managing product lifecycle execution, including design and launch
- Experience working in a matrixed environment
- Experience managing complex programs (e.g., growth, product innovation) with multiple matrixed partners
- Willingness to travel up to 25% of the time.
Benefits:
- employee benefits
- participation in Oscar's unlimited vacation program
- annual performance bonuses
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