Associate Director, Operations – Ebola Response
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Job Description
FHI 360 operations leader coordinating Ebola response across countries. Managing emergency staffing, procurement, budgets, partners, compliance, and field operations.
Responsibilities:
- Provide operations leadership and management support for Ebola response activities across multiple countries
- Lead response activation, surge staffing, consultant support, travel, procurement, budget tracking, issue escalation, and follow-up
- Build team capacity for emergency operations, surge support, field coordination, documentation, and compliance
- Coordinate with HQ, country teams, the Ebola Response Incident Management Team, technical counterparts, governments, donors, and implementing partners
- Manage budget tracking, security coordination, duty of care, knowledge management, and operational risk management
- Document and disseminate lessons learned and best practices
- Support response planning and resource mobilization by identifying operational gaps, surge needs, and programming opportunities
- Ensure routine field monitoring visits for donor compliance, implementation quality, operational readiness, safety, and bottleneck resolution
- Coordinate budget management, expense control, contractual documentation, procurement, staffing and consultant requests, travel approvals, and budget monitoring
- Support monthly documentation reviews and meetings, including action-item follow-up
- Collaborate with Finance to mitigate risks and ensure understanding of financial and administrative processes
- Represent the organization to implementing partners, governments, and donors
- Assist senior management with donor relationships, response briefings, visits, and advocacy
- Maintain cooperation with partner organizations
- Serve as focal point for Ebola-related communications between HQ, country teams, regional stakeholders, and technical response leads
- Track Ebola response, recovery, and preparedness funding opportunities
- Coordinate operational inputs to donor communications, situational updates, decision briefs, after-action reviews, and advocacy efforts
- Manage several staff and foster a results-focused, learning-oriented, accountable, open, and collaborative supervisory environment
- Perform other duties as assigned
Requirements:
- Bachelor's Degree or its International Equivalent in Communication and Social Marketing, Economic Development, Education, Health, Nutrition, Research, Technology and Youth, or a related field
- 10+ years of relevant experience in business administration, project management transformation, change management, strategy consulting, or internal corporate strategy
- 3+ years of management experience
- Demonstrated experience supporting outbreak response, humanitarian emergencies, or public health crisis operations
- Experience coordinating with cross-functional teams, partners, and stakeholders in complex and rapidly changing environments
- Demonstrated experience in sector-specific or multi-sector project management and implementation
- Experience operating in insecure environments
- Experience working in a non-governmental organization (NGO)
- Effective knowledge of global health security and infectious disease emergency and outbreak response activities funded by US government or other international donors
- Knowledge of funding mechanisms, general contracting, and reporting requirements
- Knowledge of donor planning and reporting systems used in emergency or outbreak response settings
- Knowledge of business development and resource mobilization processes, including proposal development for emergency response, recovery, preparedness, or global health security programming within an international NGO context
- Strong written and verbal communication skills
- Strong awareness of cultural differences and political and ethical considerations in international settings
- Project Management (PM) Certification preferred
- Native or fluent French language skills considered an advantage
- Ability to use Microsoft applications including Office 365, SharePoint, Skype/Zoom/Teams
- Ability to travel greater than 25%
- Must complete applicable screening checks and sign the code of conduct
Benefits:
- FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account
- 18 days of paid vacation per year for full-time US-based staff
- 12 sick days per year for full-time US-based staff
- 11 holidays per year for full-time US-based staff
- Competitive benefits package
- Professional development
- Policies and programs supporting a healthy work/life balance
- Equal opportunity employer
- Safeguarding and code-of-conduct commitment
- Employment screening checks, including reference, criminal record, terrorism finance, and misconduct disclosure checks
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