Bilingual Insurance Agent – Portuguese/Spanish
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Job Description
Bilingual insurance agent selling Massachusetts personal auto policies for Amparo, a multilingual auto insurance company. Quoting prospects, managing sales cycles, and advising clients in Portuguese or Spanish.
Responsibilities:
- Serve as the initial point of contact for future policyholders
- Quote new personal lines auto insurance to prospecting clients
- Manage the full sales cycle through phone, text, and email
- Maintain relationships with clients and dealers and communicate promptly throughout the process
- Respond to inbound and outbound calls, texts, and emails requesting new personal auto insurance quotes
- Receive information and prepare quotes based on driving information and other rating criteria while following underwriting guidelines
- Obtain and collect supporting documentation, including drivers’ licenses and proof of license history
- Run vendor reports to verify client-provided insurance and driving history information
- Advise clients on appropriate insurance coverage and options
- Help clients navigate questions before and after policy issuance
- Build trust in the community as the “Go To” for auto insurance
- Collaborate with the CEO, underwriters, claims representatives, and inside sales/customer service members
- Report to the Assistant Manager of Operations
Requirements:
- Full Property & Casualty Producers License required
- Portuguese and/or Spanish Speaking proficiency required
- 1 year of sales experience in the insurance industry required
- High School Diploma or GED equivalent
- Strong engaging interpersonal and persuasion skills needed to close sales
- Ability to work in a high volume, fast paced environment managing multiple priorities
- Attention to detail ensuring accuracy
- Highly self-motivated and self-disciplined with the ability to work effectively and independently
- Excellent customer service skills
- Strong written and verbal communication skills
- Knowledge of all insurance policies preferred
- Bachelor’s Degree preferred
Benefits:
- Opportunities for career advancement spanning sales, claims, and underwriting
- Opportunities for growth into greater management responsibilities and a player-coach sales role
- Flexible weekend coverage may be available if needed
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