Billing Consultant
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Job Description
Billing Consultant delivering training and consulting to healthcare practices remotely at EverHealth. Streamlining workflows and maximizing software value for stronger financial outcomes.
Responsibilities:
- Deliver virtual training sessions, webinars, and one-on-one consulting engagements for customers and practice staff
- Educate customers on healthcare billing workflows, revenue cycle best practices, and effective use of EverHealth software
- Assess customer processes and recommend workflow improvements to increase efficiency and reimbursement
- Provide guidance on claims submission, payment posting, denial management, insurance follow-up, patient collections, and accounts receivable management
- Assist customers with identifying billing issues, troubleshooting workflow challenges, and optimizing billing performance
- Review customer reporting and provide recommendations to improve financial outcomes and operational efficiency
- Serve as the primary billing point of contact during implementation and consulting engagements
- Manage assigned projects and customer engagements to ensure milestones, timelines, and objectives are met
- Build trusted relationships with customers through proactive communication and consultative support
- Document customer interactions, recommendations, and project progress within internal systems
Requirements:
- High School Diploma or GED required
- Minimum 2 years of experience in healthcare billing, medical billing, revenue cycle management, or practice management
- Working knowledge of:
- Claims submission and claim lifecycle management
- Payment posting
- Insurance follow-up and denial management
- Accounts receivable processes
- Patient collections and balance resolution
- Strong verbal and written communication skills
- Excellent organizational, analytical, and problem-solving abilities
- Ability to manage multiple projects and priorities in a fast-paced environment
- Proficiency with healthcare software applications and Microsoft Office Suite
Benefits:
- Flexibility to work where/how you want within the United States – in-office, remote, or hybrid
- Day 1 access to robust health and wellness benefits, including an annual wellness stipend
- 401k with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
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