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Job Description
Remote 1099 customer support contractor handling calls, accounts, reservations, and service requests. Selecting flexible client programs through Virtual Vantage Inc.
Responsibilities:
- Receive inbound customer calls
- Answer questions and resolve concerns
- Assist with accounts, reservations, or transactions
- Coordinate roadside or service requests
- Enter accurate notes into client systems
- Move between multiple computer applications
- Provide calm, professional, solution-focused support
- Select or explore client programs based on location, availability, skills, equipment, and eligibility
Requirements:
- High school diploma or GED
- Strong communication and customer-service skills
- Basic typing and computer proficiency
- Ability to learn and navigate multiple systems
- Dependable and professional work habits
- Discipline to work independently
- Quiet, distraction-free home workspace
- Reliable high-speed internet
- Compatible Windows 11 computer and program-specific equipment may be required
- Must meet applicable state, equipment, background, and client requirements
- Must complete required onboarding steps
Benefits:
- Work completely from home
- Flexible scheduling and ability to build servicing time around other responsibilities
- Opportunity to explore multiple customer-support programs and industries
- Competitive contract rates
- Resources and guidance for registration, certification, and onboarding
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