Business Analyst
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Job Description
Senior Business Analyst driving AI-driven solutions with a focus on Microsoft technologies for client engagements. Leading business strategies and analysis initiatives across various projects.
Responsibilities:
- Lead business analysis engagements focused on Copilot and AI-enabled transformation
- Facilitate executive and stakeholder workshops to identify high-value AI and Copilot use cases
- Translate business problems into Copilot, agent, and automation scenarios aligned to Microsoft platforms
- Partner closely with technical architects to shape Copilot, Copilot Studio, and agent solutions
- Define requirements, success metrics, and value cases for AI initiatives
- Advise clients on AI readiness, governance considerations, and responsible adoption
- Own engagement execution in partnership with Project Managers — driving project plans, milestones, dependencies, and dashboards in Smartsheet
- Track and surface risks, issues, and decisions; maintain RAID logs, status reports, and core engagement artifacts
- Coordinate executive and working sessions, including agendas, decisions, and action tracking
- Support commercial activities including purchase orders, invoicing, time tracking (Autotask), and budget visibility in partnership with Project Managers
- Ensure delivery governance and quality standards are consistently applied across engagements
- Mentor consultants on modern business analysis, AI discovery, and disciplined delivery practices
- Support pre-sales by articulating Copilot value, use cases, and business outcomes
Requirements:
- 3+ years of experience in business analysis, consulting, or IT services, with demonstrated ownership of engagement execution
- Demonstrated experience discovering and delivering AI or Copilot-based solutions
- Strong working knowledge of: Microsoft Copilot (M365 Copilot and/or role-based Copilots)
- Copilot Studio
- AI agents and orchestration concepts
- Proven ability to translate business processes into AI-augmented workflows
- Experience working directly with senior business stakeholders
- Hands-on experience using Smartsheet for project planning, tracking, and reporting
- Familiarity with time tracking and commercial tooling (Autotask or equivalent)
- Working knowledge of project delivery methodologies and lifecycle concepts
- Excellent facilitation, storytelling, and documentation skills
- Strong organizational discipline with attention to detail and follow-through
- Proficiency with Microsoft productivity and collaboration tools (Excel, Word, PowerPoint, Teams)
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